IT Apprentice: Hands-On Support & Level 3 Training

Atlas Copco Holding GmbH; Burgess Hill; On-site; GBP 18,000 - GBP 24,000; Full time

Job summary

A global technology firm in Burgess Hill is seeking an IT Apprentice to join its dynamic team. This role offers hands-on experience while you work towards a Level 3 Information Communications Technician Apprenticeship. You will provide support for over 900 users, learning to maintain IT equipment and assist in technical projects. The ideal candidate will have a minimum of 5 GCSEs and strong communication skills. This is a great opportunity to grow your career within a supportive environment with access to various learning and development initiatives.

Benefits

Access to online learning modules

On-the-job technical training

Health and wellbeing initiatives

Qualifications

• Minimum of 5 GCSEs including English, Maths, Science and ideally IT.
• Genuine interest in a customer-facing IT environment.
• Strong written and verbal communication skills.
• Ability to work in a team.

Responsibilities

• Support IT equipment, applications, and systems.
• Provide on-site and remote support for incidents.
• Carry out operational tasks like computer imaging.
• Maintain hardware assets and update inventory records.
• Support local IT infrastructure with guidance.
• Contribute to local and global IT projects.

Skills

Strong communication skills

Good teamwork skills

Enthusiasm

Motivation to learn

Education

5 GCSEs at Grade C/4 or above

Job description

A global technology firm in Burgess Hill is seeking an IT Apprentice to join its dynamic team. This role offers hands-on experience while you work towards a Level 3 Information Communications Technician Apprenticeship. You will provide support for over 900 users, learning to maintain IT equipment and assist in technical projects. The ideal candidate will have a minimum of 5 GCSEs and strong communication skills. This is a great opportunity to grow your career within a supportive environment with access to various learning and development initiatives.