Investment Project Officer

Inside Housing Management; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community-focused housing provider in Manchester seeks an Investment Project Officer to support delivery of major repairs and investment projects. The role involves managing relationships with stakeholders, ensuring projects meet customer satisfaction, and maintaining effective reporting systems. Candidates should have relevant qualifications, strong communication skills, and experience in asset management. This position offers a full-time permanent contract with opportunities for professional growth.

Qualifications

• Willingness to pursue qualifications in Building Surveying or Construction.
• Extensive experience within an Assets team is required.
• Experience in managing multiple stakeholders.

Responsibilities

• Support the Investment Programme Manager to deliver programmes effectively.
• Contribute to investment projects on time and within budget.
• Utilize customer feedback for continuous improvement.

Skills

Excellent verbal and written ability

Strong presentation skills

Interpersonal skills

Highly numerate

IT literate

Education

HNC in Building Surveying / Construction or willingness to work towards

Job description

Salary: £36,667

Location: Manchester - Agile

Full Time, Permanent

35 hours per week

Closing Date: 14th February 2026

Support our communities. See the difference you can make in our city.

At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth.

We have an opportunity for an Investment Project Officer to join us!

You’llbeassistingin the effective delivery MOQ of One Manchester’s major repairs programme and investment projects by undertaking a wide range of duties to ensurehigh levelsof customer satisfaction.

What you’ll be doing:

• Support the Investment Programme Manager and Project Leaders to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion.
• Contribute to the delivery of investment projects on time, within budget, to deliver exceptional levels of customer satisfaction.
• Utilise customer satisfaction to make recommendations for continuous improvements for the delivery of investment projects.
• Support the Investment Programme Manager to deliver an effective major adaptations programme to One Manchester properties.
• Maintain effective records and information systems in support of project delivery, service planning, KPI’s and benchmarking.

What we’re looking for:

• Appropriate academic qualification such as a HNC in Building Surveying / Construction or willingness to work towards.
• Excellent verbal and written ability, strong presentation and interpersonal skills
• Extensive experience of operating within an Assets team
• Management of stakeholders (customers, contractors, consultants etc.)
• Highly numerate and IT literate and able to promote this ethos throughout the team

Why take up the challenge with One Manchester? This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible,we’re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

If this sounds like you then apply today, we’d love to hear from you!

We own and manage over 12,000 homes in central,southand east Manchester. We have one purpose: to providegood qualityhomes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes.That’snot to sayit’snot one our key priorities,it’ssimply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do.We’reconstantly evolving as a business to ensurewe’resupporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to livein.

In accordance withthe aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester isoperating'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation.

One Manchester strives for equality,diversityand inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part timehoursplease give us a call and we can let you know if this can be considered for a particular role.