In-Store Optical Assistant: Customer Care & Eye Wear

Redefined; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent optical retailer in the United Kingdom is seeking an Optical Assistant to be a key part of their team. You will provide excellent customer service, assist with eye-tests, and maintain shop standards while receiving industry-leading training. This role is perfect for those passionate about personal development and customer care. Join a diverse workplace that values inclusivity and offers various employee benefits including generous discounts and support programs.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling and support

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A prominent optical retailer in the United Kingdom is seeking an Optical Assistant to be a key part of their team. You will provide excellent customer service, assist with eye-tests, and maintain shop standards while receiving industry-leading training. This role is perfect for those passionate about personal development and customer care. Join a diverse workplace that values inclusivity and offers various employee benefits including generous discounts and support programs.