Hybrid Senior Process Improvement Lead

Cornerstone; Horley; Hybrid; GBP 44,000 - 56,000; Full time

Job summary

A leading organization in operational efficiency is seeking a Process Improvement Lead to provide strategic leadership for continuous process improvement within its Operational Control Centre. The successful candidate will influence transformation initiatives and ensure alignment with strategic objectives, all while fostering a culture of innovation. Offering a salary range of £44.4k - £55.5k per annum, this full-time role is hybrid with a minimum of 3 days in the office. Competitive benefits include a pension scheme and enhanced parental leave.

Benefits

Competitive pension scheme

Enhanced maternity/paternity pay

Life assurance

Holiday Plus

Cycle2work Scheme

Qualifications

• Proven ability to lead strategic process improvement initiatives.
• Exceptional communication skills at all levels, including executives.
• Strong commercial acumen to balance efficiency and service quality.
• Advanced analytical skills with experience in data-driven decision-making.
• Understanding of compliance and operational processes.
• Ability to foster innovation and continuous improvement culture.

Responsibilities

• Provide strategic leadership for continuous improvement initiatives.
• Shape operational excellence and drive efficiency in processes.
• Influence transformation initiatives and ensure benefit realization.
• Set performance standards and embed governance frameworks.
• Act as an advisor to senior leadership on operational processes.

Skills

Strategic process improvement leadership

Communication and influencing skills

Commercial acumen

Analytical and diagnostic skills

Understanding of regulatory frameworks

Change management

Education

Degree level qualification

Job description

A leading organization in operational efficiency is seeking a Process Improvement Lead to provide strategic leadership for continuous process improvement within its Operational Control Centre. The successful candidate will influence transformation initiatives and ensure alignment with strategic objectives, all while fostering a culture of innovation. Offering a salary range of £44.4k - £55.5k per annum, this full-time role is hybrid with a minimum of 3 days in the office. Competitive benefits include a pension scheme and enhanced parental leave.