Hybrid IT Application Support Analyst: Keep Apps Running

APCOA PARKING UK; Uxbridge; Hybrid; GBP 30,000; Full time

Job summary

A leading parking solutions provider in Uxbridge is seeking an IT Application Support Analyst to provide essential support for business-critical applications. In this hybrid role, you will troubleshoot and resolve issues, ensuring the stability and reliability of applications. Ideal candidates will have proven experience in a similar role and strong troubleshooting skills, particularly in Microsoft environments and SQL. This position offers a salary of £30,000 per annum along with a supportive work environment and opportunities for professional growth.

Benefits

£30,000 per annum salary

Company Pension

Staff discount scheme

25 Days holiday plus 8 Bank holidays

Collaborative team environment

Opportunities for skill development

Qualifications

• Proven experience in IT Application Support or Systems Support.
• Experience providing first and second line support.
• Familiarity with incident and change management processes.

Responsibilities

• Provide first and second line application support.
• Troubleshoot application and system-related issues.
• Monitor application performance and respond to alerts.

Skills

Troubleshooting skills

Communication skills

Attention to detail

Tools

Microsoft Office 365

Active Directory

SQL

Job description

A leading parking solutions provider in Uxbridge is seeking an IT Application Support Analyst to provide essential support for business-critical applications. In this hybrid role, you will troubleshoot and resolve issues, ensuring the stability and reliability of applications. Ideal candidates will have proven experience in a similar role and strong troubleshooting skills, particularly in Microsoft environments and SQL. This position offers a salary of £30,000 per annum along with a supportive work environment and opportunities for professional growth.