HR Service Centre Specialist (12-Month FTC)

West Midlands Combined Authority; Birmingham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A regional authority in Birmingham is looking for an experienced People Administrator for a 12-month fixed-term contract. The role requires managing HR processes, responding to employee queries, and supporting onboarding initiatives. Candidates should have HR service experience and strong organizational skills. This position emphasizes the importance of teamwork and excellent attention to detail, making it a great opportunity for those passionate about people management.

Benefits

Local Government Pension Scheme

28 days paid annual leave (plus statutory days)

Discounted gym membership

Interest-free financing for technology purchases

3 days paid volunteer leave

Qualifications

• Experience in an HR Service Centre providing transactional services.
• Responsive customer service experience through online platforms.
• Ability to prioritize tasks in a fast-paced team environment.

Responsibilities

• Manage and organize onboarding and lifecycle administration processes.
• Respond to queries and manage HR tickets effectively.
• Ensure compliance with policy for pre-employment checks.

Skills

HR Service Centre experience

Customer service skills

HR systems knowledge

MS Office proficiency

Organizational skills

Job description

A regional authority in Birmingham is looking for an experienced People Administrator for a 12-month fixed-term contract. The role requires managing HR processes, responding to employee queries, and supporting onboarding initiatives. Candidates should have HR service experience and strong organizational skills. This position emphasizes the importance of teamwork and excellent attention to detail, making it a great opportunity for those passionate about people management.