HR Generalist

British Heart Foundation; Southampton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A prominent charitable organization is seeking an organized HR Generalist to support its People Operations team. In this hybrid role based in Southampton and the London office, you will manage HR queries, provide guidance on policies, and collaborate with various HR functions. The ideal candidate has HR experience, excellent attention to detail, strong communication skills, and an understanding of employment law and ACAS practices. This position offers opportunities for professional development in a diverse work environment.

Qualifications

• Previous HR experience managing a broad range of HR queries.
• Up-to-date knowledge of employment law and ACAS codes of practice.

Responsibilities

• Support colleagues with employee life cycle matters.
• Act as first point of contact for HR queries.
• Collaborate with specialist team members across the HR function.

Skills

strong communication and interpersonal skills

well organised and efficient

excellent attention to detail

strong IT skills with experience in MS Office

team player capable of multi‑tasking

self‑starter, with a can‑do attitude

Education

CIPD qualified Level 3

Tools

HR/People System

Job description

Are you a highly organised HR Generalist with a good understanding of employment law and employee relations?

As a HR Generalist you’ll join our People Operations team and support colleagues at British Heart Foundation (BHF) with all employee life cycle matters. You’ll take pride in being the first point of contact for queries and provide guidance on our policies, procedures, and all things ‘people’ that cannot be answered through self-service.

You’ll build rapport quickly, knowing when you may need to pass the baton over and work collaboratively with specialist team members across the HR function, including People Relations, Recruitment, People Technology, Payroll and Benefits.

This position is part of a team that takes a pro‑active approach to lead, not just respond to requests, so there’s plenty of development opportunities as well as making the role your own.

About you

We're looking for someone with previous HR experience, able to manage a broad range of HR queries, ideally in a large complex organisation. You’ll have knowledge and experience using a HR/People System and excellent attention to detail.

You’ll have up-to-date knowledge of employment law and solid working knowledge of ACAS codes of practise, CIPD qualified Level 3 would be beneficial.

To be successful in this role you'll have the following skills and experience:

• strong communication and interpersonal skills
• well organised and efficient
• excellent attention to detail
• strong IT skills with experience in MS Office
• a team player capable of multi‑tasking and working under pressure with minimal supervision
• a self‑starter, with a can‑do attitude
• ensure you find the best possible outcome for the customer and our cause

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, in our London Office (NW1 7AW).

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be a short one‑way video interview, successful candidates will then be invited to attend an interview via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note internally this role is known as People Operations Advisor.

Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.