Housekeeping Assistant

Vita Group; Exeter; On-site; GBP 10,000 - 40,000; Part time

Job summary

A property management company located in Exeter is seeking an experienced Housekeeper to maintain the highest standards of cleanliness in student apartments. You will provide exceptional cleaning services, ensuring that living spaces are tidy, and manage inventory effectively. Ideal candidates should possess a strong background in housekeeping, excellent communication skills, and familiarity with health regulations. The role offers competitive pay and benefits including a birthday off and access to lifestyle perks.

Benefits

28 days paid holiday

Birthday off

Access to Perkbox

Royal London Pension

Career Development Programs

Qualifications

• Experience in large, multi-room residence facilities such as hotels or hospitals.
• Good understanding of COSHH regulations and practices.

Responsibilities

• Provide a personalized room cleaning service to students.
• Maintain cleanliness of all studio apartments and common facilities.
• Record and manage cleaning processes using technology.

Skills

Housekeeping professionalism

Technological aptitude

Communication skills

Job description

Overview

Housekeeper – Exeter

Hourly Rate: £12.50

Working Days: Tuesday & Thursday

Working Hours: 10am – 2:30pm.

Vita Student\'s next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re expanding our housekeeping team with the appointment of an experienced Housekeeper to deliver a luxury, home-from-home cleaning service for our residents’ studio apartments whilst ensuring our premium site & facilities are maintained to the highest standards.

Responsibilities

Our Housekeepers

Provide an exceptional, personalised room cleaning service to students by ensuring their studios are maintained to a clean, healthy & presentable standard. Working towards designated schedules, cleaning duties include but are not exclusive to: dusting, sweeping, vacuuming, antibacterial cleaning of surfaces and making beds.

• Ensure our facilities are being looked after respectfully by students & guests.
• Maintain the upkeep of our premium site & facilities.
• Be on hand, delivering solutions to issues or challenges that may arise.
• Be a point of contact for any potential incident or emergency that may occur onsite.
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
• Using a smart phone / tablet, record & manage each studio clean: each studio clean is to be photographed prior to, and at the end of each clean.
• Report any concerning behaviour of students that could be an indication of welfare concern.
• Monitor cleaning stock levels and communicate needs to the Assistant Residence Manager or Residence Manager. Assist in ordering stock to maintain appropriate inventory.
• Housekeepers must understand and follow "Control of Substances Hazardous to Health" (COSHH) regulations to protect their health and safety when using cleaning chemicals.

Qualifications

Professional Experience

• A well-versed housekeeping professional with experience in large, multi-room residence facilities such as accommodation buildings, hotels or hospitals.
• Our operations run seamlessly with the support of a variety of technology systems and software; our Housekeepers must be technologically astute.
• Good understanding of COSHH regulations and practices

Personal Characteristics

• Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
• Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
• Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.

Benefits and Other Information

• Why work for us: Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits.
• Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro-rata.
• Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
• Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there\'s something to suit everyone!
• Royal London Pension – Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
• Parties & Events – We host events to reward hard work and celebrate success.
• Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
• Career Development – We onboard all employees with induction and learning & development programmes, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
• 24/7 Employee Assistance – The wellbeing of our colleagues is important. Access to a confidential service for personal or work-related issues.
• Right to Work & DBS
• All offers of employment are subject to satisfactory pre-employment checks including Disclosure & Barring Service (DBS) checks.
• Unfortunately, we are unable to offer Right to Work Sponsorship. If you require sponsorship, we will not be able to progress your application further.