Hospitality - Assistant Manager

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality provider in Edinburgh is looking for a Hospitality Manager to lead and support a highly driven team. You will manage daily operations, ensuring excellent customer service while motivating your team. You'll also be involved in staff training and managing the budget. The role offers great perks, including flexible hours and opportunities for professional growth. If you're a people-oriented leader, ready to make a positive impact, we want to hear from you!

Benefits

Free, tasty meals

Flexible working hours

28 days of holiday

Paid volunteering days

Career development opportunities

Pension schemes

Exclusive discounts

Qualifications

• Proven experience of successfully managing a team.
• Genuine interest in customer service excellence.
• A strong team player, highly confident and positive.
• Self-motivated and able to work well unsupervised.
• Previous experience within catering desirable.

Responsibilities

• Lead teams to ensure proactive management on site.
• Accountable for recruiting, inducting, and training staff.
• Motivating and managing a team.
• Controlling and managing a budget.
• Ensuring ongoing team communications and relationship building.

Skills

Team management

Customer service excellence

Self-motivation

Job description

Location: 12 ALBION PL, SCOTLAND, EH7 5QG

Job Type: Full-time

Highlighted points for this job

Hospitality Manager role

5 out of 7 days working pattern

Emphasis on team management and customer service

Elior Stadia – Bringing the Buzz to Matchdays & More

When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour.

What you’ll be doing…

As an Hospitality Manager you will lead teams to ensure proactive management on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.

• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: 5 out of 7 days | 37.5 Hours per week

What can you bring?

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!