Hire Coordinator

Wolseley UK Limited; Crawley; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading specialist trade merchant in Crawley is seeking a motivated Hire Coordinator to manage customer inquiries and ensure timely deliveries. The role involves liaising with engineers, preparing quotes, and managing hire contracts. Applicants should possess customer service skills and a can-do attitude. Offering a competitive salary up to £28,000 with bonuses and excellent benefits, it's a great opportunity to grow your career in a supportive environment.

Benefits

Competitive salary

Bonuses

Health and wellbeing access

Generous pension scheme

Annual leave

Range of online and high street discounts

Qualifications

• Previous hire experience is desirable.
• Experience in a fast-paced environment is beneficial.

Responsibilities

• Manage customer enquiries through phones and a centralized inbox.
• Liaise with Engineers and Transport Managers for timely deliveries.
• Prepare and follow up on quotes for customers.
• Manage hire contracts and ensure they are updated.

Skills

Customer service skills

Administration skills

IT literacy

Can-do attitude

Job description

Hire Coordinator page is loaded## Hire Coordinatorlocations: Crawleytime type: Full timeposted on: Posted Todayjob requisition id: JR114571**Salary:****Up to £28,000 + Bonus + Excellent Benefits****Hire Coordinator** **- Gatwick – Fusion Utilities Hire**We are **Fusion Utilities Hire**, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Hire Coordinator** based in **Gatwick** you’ll be responsible for:* Answering the phones and managing a busy centralised inbox. You will be managing customer enquiries and speaking with the wider hire network across the business* Liaising with Engineers and Transport Managers to ensure customer deliveries go out on time* Writing and following up with quotes for customers* Raising hire contracts and terminating contracts in the system, ensuring all contracts are up to dateThis is a full-time, permanent role working 40 hours per week Monday to Friday between 8.00 am - 5.00pm**And here’s what we’d like you to have:*** A can do attitude, we are looking for someone to get stuck into the position and grow their career with Wolseley* Previous hire experience is desirable* Customer service and administration skills in a fast paced environment* To be IT literate We look forward to receiving your application!Fusion Utilities and Burdens, part of Wolseley Infrastructure, are two leading companies in the infrastructure sector, providing innovative products and expert services to meet the evolving needs of the industry. As a nationwide multi-utility supply chain partner, Fusion Utilities offers best-in-class products, expertise, and logistics to support water, gas, power, and fibre providers across the UK. Meanwhile, Burdens has been a trusted civil engineering and underground drainage expert since 1929, offering an unrivalled stock profile, exceptional product knowledge, and excellent customer service.*We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.*