Graduate Technology Consultant

Waterstons Ltd.; North East; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading technology consultancy in the UK is looking for a Graduate Technology Consultant to join their Managed Services team in Newcastle upon Tyne. This role offers a four-month rotation across key technical functions, including managed IT support, monitoring, and service delivery. Candidates should be eager to learn and solve complex client challenges in a collaborative environment. Perks include unlimited annual leave and private medical insurance.

Benefits

Unlimited Annual Leave

Private medical insurance

Gym and retail discounts

Opportunities to get involved in CSR

Qualifications

• A passion for technology and eagerness to solve client problems.
• Ability to learn and adapt in a collaborative environment.

Responsibilities

• Manage end-to-end troubleshooting and resolution of IT issues.
• Detect and resolve performance and capacity issues.
• Protect client data with backup systems.
• Transform IT services through risk assessments and improvements.

Skills

Client challenge resolution

Performance monitoring

Data protection

IT service transformation

Vendor technology focus (Microsoft, VMware, AWS, Cisco)

Job description

Overview

Graduate Technology Consultant at Waterstons. Waterstons blends technology and business insight to help organisations thrive across sectors.

We believe in people first and empower you to grow, innovate, and make a real impact. We welcome those who are curious, eager to learn, and excited by solving intricate client problems. Our collaborative environment celebrates diverse perspectives and ideas.

What You’ll Do

By joining the Managed Services team, you’ll gain experience in four main technical functions over a four‑month rotation period:

• Managed IT Support – own end‑to‑end troubleshooting and resolution, providing proactive, permanent fixes for client challenges
• Managed IT Monitoring and Management – learn to detect, investigate, and resolve performance and capacity issues to prevent downtime
• Backup Assurance – learn to troubleshoot and protect client data with a deep understanding of backup systems, tools, and technologies
• IT Service Delivery – transform a reactive IT service into an empowering solution, including risk assessments and continuous improvement

You may choose a specialist focus on a major vendor area of technology such as Microsoft, VMware, AWS, or Cisco.

Why Waterstons?

We offer careers, not jobs. You’ll receive a personalised development plan, learning opportunities, and the freedom to shape your own path.

Perks

• Unlimited Annual Leave
• Private medical insurance
• Gym and retail discounts
• Opportunities to get involved in CSR

Our Recruitment Process

• Online Application – Open until December. Just fill out the form.
• Video Questions – No tech tests, just a chance to show who you are.
• Assessment Centre – Join us at an office for activities to get to know you better.

Location: Newcastle upon Tyne, England, United Kingdom

Note: Referrals increase your chances of interviewing at Waterstons by 2x.