Gateline Supervisor — Lead at Busy Stations (Free Travel)

First Group; Pooksgreen; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading train service provider in the United Kingdom is seeking a Gateline Supervisor to manage teams at Gloucester and Cheltenham Spa stations. The role involves leading teams, ensuring smooth station operations, and delivering exceptional customer service. Ideal candidates are strong leaders with excellent communication skills and the ability to work under pressure. This position offers opportunities for career growth and a supportive team environment.

Benefits

Free GWR Travel pass

Health Cash Plan

Pension

Qualifications

• Lives within an hour's travel of Gloucester or Cheltenham (under normal traffic conditions).
• Experience handling cash.
• Confident when making decisions under pressure.

Responsibilities

• Lead, support, and develop your Gateline teams.
• Deliver first-class customer service every day.
• Manage and oversee the operation of ticket barriers.

Skills

Strong team leadership

Communication skills

Numerical accuracy

Job description

A leading train service provider in the United Kingdom is seeking a Gateline Supervisor to manage teams at Gloucester and Cheltenham Spa stations. The role involves leading teams, ensuring smooth station operations, and delivering exceptional customer service. Ideal candidates are strong leaders with excellent communication skills and the ability to work under pressure. This position offers opportunities for career growth and a supportive team environment.