Field Service Engineer, Medical Diagnostic Systems

TRS Consulting; Belfast; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading medical diagnostics supplier in the UK is seeking a motivated Field Service Engineer to carry out repairs and provide solutions for sophisticated medical diagnostic systems. This role involves visiting customer sites, troubleshooting equipment issues, and liaising with laboratory professionals. The ideal candidate should have a solid background in electronics and experience with high-value capital equipment. Full training will be provided, making this an excellent opportunity for the right individual.

Benefits

Basic Salary up to £42,000

Company Car

10% Bonus

Healthcare

Pension

Full Product Training

Qualifications

• Experience as a field service engineer or technical support engineer is essential.
• Background in diagnostic systems or electronic/electro-mechanical capital equipment is preferred.
• Willingness to learn with full product training provided.

Responsibilities

• Provide service and repair for medical and laboratory diagnostic systems.
• Visit customer sites to troubleshoot and provide solutions.
• Liaise with NHS laboratory managers and private scientific organizations.

Skills

Customer focused

Technical motivation

Problem-solving

Education

Qualification in electronics

Tools

Medical diagnostic systems

Laboratory equipment

Job description

Field Service Engineer, Medical Diagnostic Systems

Earnings & Benefits

• Basic Salary up to £42,000
• Company Car
• 10% Bonus
• Healthcare
• Pension
• Full Product Training

The Role

Following expansion, the company seeks a technically motivated and customer focused Field Service Engineer responsible for:

• The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostic systems used within pathology departments, NHS laboratories and clinical chemistry environments.
• Visiting customer sites and providing customers with valuable solutions for troubleshooting.
• Liaising with a host of external customer contacts, including laboratory managers and technicians from within the NHS and a range of private independent scientific organisations and laboratories.

Background & Qualifications

• A competent background as a field service engineer or technical support engineer with extensive experience working on high-value capital equipment and a qualification in electronics.
• Experience working on diagnostic systems, medical devices, laboratory systems, scientific equipment, or in industries such as pharmaceuticals, semiconductors, pre-press, printing, or high-value electronic/electro-mechanical capital equipment.
• Full product training will be provided; if your background in field service and customer support differs, applications will still be considered.

About the Company

• My client is part of one of the largest medical and laboratory equipment suppliers in the world.
• The brand leader supplies a wide range of innovative diagnostic-based laboratory systems to the healthcare sector and offers best-in-class solutions across their range of products and systems.
• Supported by a truly multinational 'blue-chip' technology group, their to investment in research and development is second to none in their industry, ensuring they remain a market leader.
• At the core of their business lie product innovation, excellent customer service and good people.