Facilities and Maintenance Manager

Pureseoul Ltd; City of London; On-site; GBP 38,000 - 44,000; Full time

Job summary

A well-known K-Beauty company based in London is seeking a Facilities and Maintenance Manager to oversee maintenance and operational performance across multiple retail sites. The ideal candidate has at least 5 years of experience in facilities management within a retail environment and will be responsible for developing strategies that ensure compliance with health and safety regulations. This is a full-time, in-person position offering competitive benefits and a supportive work culture.

Benefits

20% employee discount

28 days holiday allowance

Casual and comfortable dress code

Company pension scheme

Qualifications

• Minimum 5 years in facilities management or related discipline within a multi-site or retail environment.
• Competence in facilities management software and Microsoft Office.

Responsibilities

• Oversee maintenance and operational performance of retail estate.
• Develop and implement a facilities strategy aligned with company objectives.
• Ensure compliance with health and safety standards.

Skills

Facilities management experience

Understanding of building systems

Project management skills

Problem-solving skills

Knowledge of health and safety regulations

Collaboration with stakeholders

Proficiency in facilities management software

Education

Qualification in Facilities Management or related field

Tools

Facilities management software

Microsoft Office

Job description

Facilities and Maintenance Manager – PURESEOUL • The Home of K-Beauty

Location: London (Holborn Head Office). Full‑time in‑person, 8:00‑16:30 Monday‑Friday. Salary starting £38,000 (subject to experience).

Position Overview

As Facilities and Maintenance Manager you oversee maintenance and operational performance of our nationwide retail estate, reporting to the Head of Property and Facilities. You’ll manage external contractors, lead an internal support team and drive a proactive maintenance strategy across multiple sites.

Key Responsibilities

• Develop and implement a facilities strategy aligned with company objectives.
• Ensure compliance with government regulations, health and safety standards, and environmental commitments.
• Administer on‑site maintenance contracts (fire safety, HVAC, cleaning, waste, building systems).
• Oversee, select, and evaluate external suppliers for performance and cost efficiency.
• Supervise and support a small office‑based administration team in Plymouth.
• Plan, monitor, and control facility‑related budgets to ensure cost‑effective delivery.
• Maintain accurate asset, compliance and maintenance records.
• Collaborate with store teams, senior management, and suppliers to resolve issues swiftly.
• Champion continuous improvement initiatives to enhance safety, efficiency and customer experience.

Skills & Experience

• Minimum 5 years in facilities management or related discipline within a multi‑site or retail environment.
• Understanding of building systems, maintenance procedures and best practices.
• Ability to manage multiple projects, priorities and teams simultaneously.
• Strong problem‑solving skills and confident decision‑making in a fast‑paced setting.
• Knowledge of health, safety, environmental regulations.
• Effective collaboration with internal teams, senior stakeholders, and external contractors.
• Competence in facilities management software and Microsoft Office.
• Results‑driven focus on continuous improvement.

Qualifications

Relevant qualification in Facilities Management or a related field is ideal.

Minimum 5 years experience in a facilities management or maintenance leadership role, preferably within retail or multi‑site environment.

Perks & Benefits

• 20% employee discount across online and offline stores.
• 28 days holiday allowance (pro‑rata).
• Casual and comfortable dress code.
• Company pension scheme.