Enterprise JIRA Lead & Operations Architect

Santander Consumer USA Inc.; Milton Keynes; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services organization is seeking a JIRA Expert & Business Owner in Milton Keynes to oversee their JIRA platform. This role involves defining standard JIRA operating models, aligning governance with business needs, and enhancing collaboration via the JIRA tool. Candidates should have deep expertise in Atlassian JIRA and Agile frameworks, with strong stakeholder engagement skills. The position offers a 12-month fixed-term contract and benefits such as a car allowance and private medical insurance.

Benefits

30 days holiday plus bank holidays

£6,000 car allowance per year

Company funded individual private medical insurance

Volunteering opportunities

Flexible healthcare and mental health support

Qualifications

• Proven experience in owning and governing enterprise-level JIRA platforms.
• Excellent knowledge and application of Agile delivery frameworks.
• Ability to translate business needs into technical configurations in JIRA.

Responsibilities

• Act as the business owner for the JIRA platform, ensuring alignment.
• Define and implement a Standard JIRA Hierarchy and workflow.
• Partner with stakeholders to align JIRA processes with business needs.

Skills

Deep expertise in Atlassian JIRA

Agile delivery frameworks

Designing taxonomies and workflows

Dependency management

Education

JIRA Administrator Certification or equivalent

Agile certifications (e.g., SPC, Scrum Master)

Tools

Atlassian JIRA

Job description

A leading financial services organization is seeking a JIRA Expert & Business Owner in Milton Keynes to oversee their JIRA platform. This role involves defining standard JIRA operating models, aligning governance with business needs, and enhancing collaboration via the JIRA tool. Candidates should have deep expertise in Atlassian JIRA and Agile frameworks, with strong stakeholder engagement skills. The position offers a 12-month fixed-term contract and benefits such as a car allowance and private medical insurance.