EMEA Customer Service Advisor — Bristol/Abingdon (On-Site)

Camford; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading life sciences company is seeking a motivated Customer Service Advisor in Bristol. The role involves delivering high-quality service across various channels, managing customer inquiries, and processing sales orders. Ideal candidates should possess a relevant degree and be fluent in English and French. This position offers a dynamic work environment with opportunities for learning and development, alongside a range of employee benefits and a commitment to continuous improvement.

Benefits

Competitive wages

Employee development programs

International and diverse working environment

Retirement programs and employee stock purchase plan

Qualifications

• Experience in a customer-focused role is a plus; open to freshly graduated students.
• Professional, adaptable, and calm under pressure.
• Passionate about learning, growing, and advancing a career in customer service.

Responsibilities

• Serve as the first point of contact for incoming sales enquiries.
• Process sales orders accurately across multiple channels.
• Respond to order queries and manage non-technical complaints.

Skills

Customer-focused mindset

Fluent English and French

Strong IT skills

Excellent communication skills

Organizational abilities

Education

Bachelor’s degree in Hospitality, Business, Marketing, Life Sciences, or related field

Tools

Microsoft D365

Salesforce

Job description

A leading life sciences company is seeking a motivated Customer Service Advisor in Bristol. The role involves delivering high-quality service across various channels, managing customer inquiries, and processing sales orders. Ideal candidates should possess a relevant degree and be fluent in English and French. This position offers a dynamic work environment with opportunities for learning and development, alongside a range of employee benefits and a commitment to continuous improvement.