Dental Receptionist – Edgerton Dental Clinic | Huddersfield, West Yorkshire

School Result; Huddersfield; On-site; GBP 26,000; Full time

Job summary

A family-run dental practice in Huddersfield is seeking a Dental Receptionist to be the first point of contact for patients. This full-time position offers a competitive salary of £26,000 per year, with responsibilities including appointment management, patient record maintenance, and providing excellent customer service. Ideal candidates will have prior receptionist experience, strong organizational skills, and a professional demeanor. Training will be provided in a supportive environment focused on patient care.

Benefits

Stable career

Supportive environment

Professional growth opportunities

Qualifications

• Prior experience in a receptionist or administrative role is preferred.
• Proficiency in IT including Microsoft Office, email, and booking software.
• Experience in dental or healthcare environments is advantageous.

Responsibilities

• Answer telephone calls professionally and courteously.
• Welcome patients on arrival and provide a friendly reception experience.
• Manage appointment scheduling efficiently and accurately.
• Maintain patient records securely and accurately.

Skills

Exceptional telephone etiquette

Strong organisational abilities

Customer service skills

Proficiency in IT

Friendly demeanor

Job description

Dental Receptionist – Edgerton Dental Clinic | Huddersfield, West Yorkshire

Overview

Edgerton Dental Clinic, a well-established family-run practice in central Huddersfield, is seeking a warm, professional, and organised Dental Receptionist to join its team. This is a full-time, permanent role offering a competitive salary and the chance to work in a supportive, patient-focused environment.

The role is ideal for candidates with receptionist or administrative experience, particularly in healthcare or dental settings, though full training will be provided for the right applicant.

Key Details

• Job Title: Dental Receptionist
• Employer: Edgerton Dental Clinic
• Location: Huddersfield, West Yorkshire
• Salary: £26,000/year (£12.50/hour)
• Hours: Full-Time, Monday–Friday, 8:30am–5:30pm
• Contract Type: Permanent
• Closing Date: Expires in 1 month

Role Overview

The Dental Receptionist will be the first point of contact for patients, ensuring a welcoming and professional experience. You’ll manage appointments, handle payments, maintain patient records, and support the smooth operation of the clinic through administrative and financial tasks.

Key Responsibilities

• Answer telephone calls professionally and courteously
• Welcome patients on arrival and provide a friendly reception experience
• Manage appointment scheduling efficiently and accurately
• Collect and record patient payments
• Maintain patient records securely and accurately
• Complete and return NHS and private scheme forms within deadlines
• Encourage prompt payments and manage outstanding debts per practice policy
• Liaise with dental laboratories, suppliers, and external organisations
• Send patient recalls and compile day sheets
• Keep reception and waiting areas clean and tidy
• Organise and control stock supplies
• Undertake training as required to develop skills
• Attend refresher training for medical emergencies and CPR

Eligibility Requirements

• Prior experience in a receptionist or administrative role (preferred)
• Experience in dental or healthcare environments (advantageous but not essential)
• Exceptional telephone etiquette and customer service skills
• Strong organisational abilities with composure under pressure
• Proficiency in IT (Microsoft Office, email, booking software); dental software experience advantageous
• Excellent verbal and written communication skills
• Punctual, dependable, and a strong team player
• Friendly, patient-focused demeanour with professional appearance
• Willingness to learn and adapt to practice systems and protocols

Why This Role Stands Out

• Stable career: Permanent, full-time role with competitive pay
• Supportive environment: Family-run practice with a patient-first ethos
• Professional growth: Training provided, including CPR and medical emergency refreshers
• Impactful role: Be the welcoming face of the clinic and ensure smooth patient experiences

How to Apply

Click here to apply. Submit your CV and a cover letter highlighting your receptionist or healthcare experience, communication skills, and ability to deliver excellent patient service.