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Receptionist

Edgertondental

Huddersfield

On-site

GBP 26,000

Full time

Today
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Job summary

A family-run dental practice in Huddersfield is looking for a full-time Receptionist to manage patient interactions and administrative tasks. The role requires prior reception experience, exceptional communication skills, and proficiency in IT. Key responsibilities include answering phones, welcoming patients, ensuring an efficient appointment system, and maintaining cleanliness in the reception area. The practice offers a competitive salary and values warm customer service. Training will be provided for the right candidate.

Benefits

Competitive salary of £12.50/hour
Training provided

Qualifications

  • Prior experience in a receptionist or administrative role preferred.
  • Exceptional telephone etiquette and strong customer service abilities.
  • Well-organized and capable of prioritizing tasks.

Responsibilities

  • Answer the telephone in the prescribed manner.
  • Welcome all patients arriving at the practice.
  • Ensure that the appointment system is efficient and accurate.
  • Collect and record patient payments.
  • Keep the office, reception area, and waiting room clean and tidy.

Skills

Telephone etiquette
Customer service
Organizational skills
Communication skills
IT proficiency

Tools

Microsoft Office
Dental practice software
Job description
Overview

Receptionist role based in Huddersfield. This is a full-time, permanent role working 8.30am to 5.30pm Mon to Fri. In return you will receive a competitive salary of £12.50 per hour - £26,000 per year.

Exciting opportunity to become a Dental Receptionist at Edgerton Dental Clinic… to join our well established family run dental practice. Located in central Huddersfield. Must have good communication skills, be warm and friendly with patients, being polite with the ability to work in a team.

Responsibilities
  • Answer the Telephone in the prescribed manner
  • Welcome all patients arriving at the practice
  • Ensure that the appointment system is efficient and accurate
  • Collect and record patient payments
  • Administration & Finance
  • Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy and secure manner
  • Complete and return relevant forms for NHS and private schemes within a specified timescale
  • Encourage prompt payments and chase outstanding debts according to the practice policy
  • Liaise with dental laboratories, supply companies and other organisations as required
  • Send out patient recalls
  • Compile day sheets
  • Keep the office, reception area and waiting room clean and tidy
  • Organise stock supplies and control
  • Other duties as necessary for the efficient operation of the practice
  • Undergo training as may be required to develop your skills and abilities
  • Attend refresher and update training for medical emergencies and CPR
What We Are Looking For In Our Receptionist
  • Prior experience in a receptionist or administrative role is preferred; experience in a dental or healthcare environment is advantageous, however, training will be provided for the right candidate!
  • Exceptional telephone etiquette and strong customer service abilities.
  • Well-organized, capable of prioritizing tasks while maintaining composure and efficiency under pressure.
  • Proficient in IT, including Microsoft Office, email, and booking software; familiarity with dental practice software is advantageous.
  • Strong verbal and written communication skills.
  • Punctual, dependable, and a team player.
  • Friendly, patient-focused demeanor with a professional appearance.
  • Eager to learn and adapt to practice systems and protocols.

If you feel you have the skills and experience to become our Receptionist, then please click “apply” now – We'd love to hear from you!

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