Student Residence Front Desk & Support (Part-Time, 16h)

Wearehomesforstudents; City of Edinburgh; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A leading student accommodation provider is looking for a Residence Services Assistant to join their team in Edinburgh. In this role, you will provide outstanding customer service and reception support, ensuring a friendly and professional experience for students and visitors. You will assist with administrative duties and handle inquiries effectively. Ideal candidates will possess strong communication skills and a commitment to student care, with the opportunity to work flexible hours and gain further qualifications.

Benefits

Generous holiday package

Exclusive retail discounts

Birthday day off

Cycle-to-work scheme

Charity days

Opportunity for recognized qualification

Qualifications

• Exceptional customer service skills, displaying a helpful and patient attitude.
• Experience using Microsoft Office.

Responsibilities

• Provide reception support and help desk assistance.
• Handle customer and visitor inquiries via multiple channels.
• Address and resolve any complaints that arise.

Skills

Exceptional customer service skills

Excellent IT skills

Strong communication skills

Problem-solving abilities

Tools

Microsoft Office

Job description

A leading student accommodation provider is looking for a Residence Services Assistant to join their team in Edinburgh. In this role, you will provide outstanding customer service and reception support, ensuring a friendly and professional experience for students and visitors. You will assist with administrative duties and handle inquiries effectively. Ideal candidates will possess strong communication skills and a commitment to student care, with the opportunity to work flexible hours and gain further qualifications.