Head of Paid Search

Publicis Groupe; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading global marketing agency in Greater London is seeking a Head of Paid Search to lead their Paid Search Department. The role involves ensuring revenue targets, providing exceptional client service, and managing a team. This position requires a strong understanding of the paid search landscape and excellent leadership capabilities. The ideal candidate excels in problem-solving and has experience managing a department's P&L. The agency offers a hybrid working model with diverse benefits including flexible working and additional paid leave for well-being.

Benefits

Work Your World opportunity

Reflection Days

24/7 helpline support

Family-friendly policies

Flexible working options

Local discounts

Qualifications

• Strong line management capabilities.
• Proactive mindset and excellent problem-solving skills.
• Exceptional knowledge of the paid search landscape.
• Experience managing a P&L for a department.
• Strong organizational skills.

Responsibilities

• Lead the day to day running of the Paid Search Department.
• Ensure channel revenue targets are met.
• Track, manage, and report costs.
• Oversee development of client performance roadmaps.
• Deliver consistent leadership across the team.

Skills

Line management capabilities

Proactive mindset

Problem-solving skills

Knowledge of paid search landscape

Organizational skills

Diplomacy

Keen eye for detail

Understanding of LLMs and AI

Job description

Company description

We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’businesses.

Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media.

Yes,ROIisaboutdeliveringReturnonInvestment;butit’salsoaboutgoingbeyondtodelivera

ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth

forourclients’businesses,growthforourpeopleandgrowthforourculture.

Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading.

ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes.

Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients.

Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding

relationshipswithsomeoftheworld’smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward–thinking and accountable to our clients.

AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld’s leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon.

Overview

About the role....

Paid Search is one of four disciplines sitting under the digital activation umbrella, alongside SEO, Paid Social and Programmatic.

The team is currently c. 80 FTEs, split between the UK, India and Colombia. Our client roster includes household name brands in FMCG, technology, fashion, pharmaceuticals, entertainment, hospitality and consumer electronics.

The Head of Paid Search reports into the Head of Digital Activation.

You will lead the day to day running of the Zenith International Paid Search Department, ensuring consistent delivery of excellent work, exceptional client service, best in class product and achievement of revenue and profitability targets.

Responsibilities

About the work....

Commercial Leadership & Revenue Growth

Revenue ownership: Ensure channel revenue targets are met and forecasted accurately

Cost management: Track, manage, and report on team structure, resourcing, and costs

Commercial growth: Identify and develop opportunities for incremental revenue through expanded services, increased scope, and additional investment

New business: Support agency new business efforts by shaping the programmatic offering, contributing to pitches, and developing innovative solutions beyond existing scopes of work

Revenue diversification: Champion profitability through the adoption and growth of bespoke in-house tools and products

Forecasting: Own regular revenue and FTE forecasting for the channel, maintaining an accurate and up-to-date view of performance

Operational Excellence & Quality Control

Brilliant basics: Ensure robust QA processes, accurate planning, and ongoing optimisation are embedded across all campaigns and regularly updated in line with platform and industry changes

Error prevention: Proactively prevent errors by enforcing QA standards across the team, with a zero-tolerance approach to avoidable mistakes

Finance excellence: Maintain absolute financial accuracy and adherence to agency processes, including PO management, query resolution, SLA compliance, bookings, audits, and invoice clearance within required timelines

Governance & access: Own access administration, Publicis ID compliance, and governance processes, including forecasting tools and internal platforms

Best-in-class output: Develop, maintain, and evolve best-practice guidelines and training materials covering planning through to optimisation

Innovation & product development: Partner with senior performance leadership to test, adopt, and scale new products, tools, and approaches that drive efficiency and quality

Client Performance, Leadership & Growth

Client satisfaction: Oversee the development and delivery of client performance roadmaps, ensuring clear goals, accountability, and outcomes

Strategic leadership: Act as the senior paid search lead across the client portfolio, influencing strategy and decision-making at a senior level

Innovation & testing: Develop and deliver quarterly channel roadmaps and test-and-learn plans to drive innovation, performance, and growth

Relationship management: Build strong, trusted relationships with senior client stakeholders and internal planning teams

Growth delivery: Ensure paid search strategy, activation, and tactics consistently drive performance, growth, and client satisfaction across all accounts

Opportunity identification: Support teams in identifying growth opportunities, improving strategy, and expanding use of platforms, first-party data and proprietary tools

Team Leadership, Resource Management & Culture

Visible leadership: Deliver consistent, responsive, and proactive leadership across the team, providing timely support to clients, planning teams, and internal stakeholders

Resource management: Allocate resources efficiently to maximise output and ensure workloads are balanced and sustainable

Hiring & retention: Build and maintain a high-performing, well-staffed team aligned to business priorities, with oversight from senior leadership

Development & progression: Set clear objectives and career pathways by level, supported by structured development plans and performance management

Training & certification: Build and deploy annual training and certification plans across platforms and vendors, ensuring full compliance across the team

Onboarding: Own and oversee onboarding processes to ensure a consistent, high-quality experience for all new starters

Succession planning: Maintain clear succession and promotion roadmaps to support long-term team stability and growth

Team engagement: Host regular team meetings to onboard new members, share knowledge, strengthen culture, and improve engagement

Department & External Profile

Media owner partnerships: Develop strong relationships with key partners and media owners, including joint business planning, training, and access to support and innovation

Profile building: Surface and celebrate great work from the team by developing case studies and sharing success internally and externally

Awards & recognition: Lead the submission of industry award entries to showcase excellence within the paid search discipline

Qualifications

What you need to succeed....

• Strong line management capabilities
• Proactive mindset and excellent problem-solving skills
• Exceptional knowledge of the paid search landscape, platform evolution and user behaviours
• Operational excellence, evidence of driving efficiency through improved operations
• Gravitas required to build relationships with senior clients and colleagues
• Experience managing a P&L for a department or business unit
• Strong organisational skills
• Diplomacy, particularly in terms of managing conflict
• A keen eye for detail
• A solid understanding of emerging technologies, in particular LLMs and AI

#LI-MP1

Additional information

Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer;

• WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of ourbenefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).