Night Front Desk Experience Ambassador

Staycity Group; Birmingham; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A well-established aparthotel brand in Birmingham is seeking a Night Reception Team Member to enhance the guest experience. This position requires excellent communication and interpersonal skills, making a strong first impression vital. Prior experience is beneficial but not mandatory as full training will be provided. The brand offers flexible working patterns and various benefits, fostering a supportive work environment.

Benefits

Paid family leave after 1 year of service

Flexible working patterns

Bonus scheme for high performers

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work scheme

Education support

Paid volunteer days

Birthday day off

Qualifications

• Previous experience in a similar property is helpful but not required.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Make a good first impression with guests.
• Embrace your role as a Brand Ambassador.

Skills

Excellent communication skills

Interpersonal skills

Tools

Opera

Job description

A well-established aparthotel brand in Birmingham is seeking a Night Reception Team Member to enhance the guest experience. This position requires excellent communication and interpersonal skills, making a strong first impression vital. Prior experience is beneficial but not mandatory as full training will be provided. The brand offers flexible working patterns and various benefits, fostering a supportive work environment.