Head of Pre-Booking Product Experience

IAG Loyalty; Crawley; Hybrid; GBP 60,000 - GBP 90,000; Full time

Job summary

A leading travel services company in Crawley is seeking a Product Lead for the pre-booking experience. This role involves setting the vision and strategy while leading a team to enhance customer satisfaction. Candidates should be experienced in agile methodologies and strategic thinking, with a proven track record in product leadership. The position supports hybrid working, allowing flexibility for onsite days, and offers a range of exciting perks including holidays, discounts, and a comprehensive benefits package.

Benefits

26 days holiday plus bank holidays

Unlimited standby fares

Holiday and flight discounts

Flexible working hours

Annual bonus

Private medical and dental

Cycle to Work scheme

Qualifications

• Proven ability to lead agile product teams to meet business goals.
• Strong communicator able to build trusted relationships.
• Experience managing multi-million pound investment budgets.

Responsibilities

• Set vision, strategy, and goals for pre-booking.
• Lead multi-disciplinary product team to deliver effective solutions.
• Accountable for delivery within your area and customer experience.

Skills

Leadership

Communication

Strategic thinking

Agile methodologies

Job description

A leading travel services company in Crawley is seeking a Product Lead for the pre-booking experience. This role involves setting the vision and strategy while leading a team to enhance customer satisfaction. Candidates should be experienced in agile methodologies and strategic thinking, with a proven track record in product leadership. The position supports hybrid working, allowing flexibility for onsite days, and offers a range of exciting perks including holidays, discounts, and a comprehensive benefits package.