Despatch Clerk

Dunster House Ltd; Witham; On-site; GBP 26,000; Full time

Job summary

A family-run outdoor products company in Witham seeks a Despatch Clerk to coordinate and process customer orders. This role includes preparing goods for dispatch, ensuring timely shipment, and liaising with customers and branches. Candidates should possess strong communication and organisational skills, and a GCSE in Maths and English. The position offers a salary of £26,000 per annum and 29 days holiday including bank holidays.

Benefits

29 days holiday including Bank Holidays

Referral Programme

Qualifications

• Right to work in the UK.
• Good geographical knowledge.
• Excellent communication and organisational skills.
• Able to work as part of a nationwide team.
• Computer literate.

Responsibilities

• Coordinating and processing customer orders.
• Preparing goods for dispatch.
• Ensuring accurate and timely shipment of products.
• Communicating with customers regarding deliveries.
• Liaising with other branches regarding stock and deliveries.

Skills

Excellent communication skills

Organisational skills

Geographical knowledge

Computer literacy

Education

Maths and English GCSE or equivalent C or above

Job description

Overview

We are looking for a Despatch Clerk to join us in our mission of delivering quality outdoor products such as log cabins, garden offices, sheds and gazebos designed with care, built to last, and made to make our customers smile!

Who We Are:

Dunster House Ltd is a proud, family-run business established in 1994, continuing to grow and evolve. This year alone, we’ve expanded by opening four new sites and now employ over 600 amazing people across 15 locations in the UK.

For more than 30 years, we’ve been passionate about designing, manufacturing, and retailing quality garden lifestyle products that help customers make the most of their outdoor spaces. As garden building specialists, we’re proud to deliver our products directly to our customers using our own fleet, ensuring care and quality every step of the way.

To find out more about Dunster House Ltd, visit our website: www.dunsterhouse.co.uk

The Role

This job is based out of our Witham Branch – CM8 3HY and involves coordinating and processing customer orders, preparing goods for dispatch, and ensuring accurate and timely shipment of products.

Role Overview

• Communicating with customers regarding deliveries
• Liaising with other branches regarding stock and deliveries
• Liaising with different departments across the company
• Processing balance payments
• Utilising company systems to monitor stock and plan efficient delivery routes

Requirements

• Right to work in the UK
• Good geographical knowledge
• Maths and English GCSE or equivalent C or above
• Excellent communication and organisational skills
• Able to work as part of a nationwide team
• Computer literate

What We Offer

• Monday – Friday, 07:30 - 18:00 on a rota basis; Saturdays 09:00-17:00 also on a rota basis (approx. 1 Saturday in 10)
• £26,000 per annum
• 29 days holiday including Bank Holidays
• Referral Programme