Head of Technology Services – Remote IT Leadership

pinnaclegroup.co.uk; Remote; GBP 75,000 - GBP 80,000; Full time

Job summary

A leading UK service provider is looking for an experienced Head of Technology Services to manage day-to-day IT services in a hybrid model. The ideal candidate will have extensive experience in managing outsourced service providers, ensuring compliance with performance standards, and leading a technology team. This role involves overseeing service delivery for 500 users, driving continual improvement, and collaborating with various stakeholders to achieve business objectives. A strong security awareness and the ability to govern technology change are crucial. This is a remote role requiring national travel.

Benefits

Flexible Working Arrangements

Private Medical Insurance

Enhanced Pension Scheme

Cycle to Work Scheme

Personal Development Plans

Qualifications

• Proven experience managing outsourced service providers in regulated environments.
• Excellent communication and stakeholder-influencing skills.
• Strong understanding of service management principles.

Responsibilities

• Ensure efficient delivery of IT services for 500 users.
• Lead service management across outsourced contracts.
• Drive performance measurement and continual improvement.

Skills

Supplier management

Service management

Business analysis

Change governance

Technical understanding

Education

Experience in technology leadership

Job description

A leading UK service provider is looking for an experienced Head of Technology Services to manage day-to-day IT services in a hybrid model. The ideal candidate will have extensive experience in managing outsourced service providers, ensuring compliance with performance standards, and leading a technology team. This role involves overseeing service delivery for 500 users, driving continual improvement, and collaborating with various stakeholders to achieve business objectives. A strong security awareness and the ability to govern technology change are crucial. This is a remote role requiring national travel.