Administrator

DCC plc; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading energy company in Birmingham is seeking an experienced Administrator to manage daily office tasks and customer service. Responsibilities include data entry, assisting at the sales counter, and supporting customer accounts. Candidates should have prior administrative experience, be proficient in Microsoft Office, and possess strong attention to detail. The position offers a discretionary bonus, enhanced pension scheme, and various health benefits.

Benefits

Discretionary Bonus

Enhanced Pension Scheme

Life Assurance

Health plans and wellbeing support

25 holidays + bank holidays

Qualifications

• Experience in administrative roles
• Proficient in Outlook, Word, and Excel
• Strong attention to detail and accuracy
• Excellent interpersonal communication skills

Responsibilities

• Handle general administrative duties and data entry
• Assist customers at the sales counter
• Provide support to customer accounts
• Maintain and update spreadsheets and systems

Skills

Administration experience

Proficient in Microsoft Office

Interpersonal skills

Attention to detail

Job description

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Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in our 1,350 strong team.

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers

How you’ll power our business as an Administrator

As an Administrator, you will be responsible for the general administrative duties within the site office to ensure the timely and efficient administration of all customer orders and paperwork. Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives. Join Flogas and help us do energy right for the future.

Here’s what you’ll be doing

• General day to day office duties, including data entry
• Looking after the sales counter and serving customers in a professional and courteous manner
• Providing administration support to customer accounts
• Updating the system and completing spreadsheets as required

What we’ll need from you

• Previous administration experience
• Be proficient with all aspects of Microsoft office programs including Outlook, Word & Excel
• Able to work on own initiative
• Work within strict deadlines and effectively prioritise workload to meet changing business requirements
• Possess strong attention to detail and be able to identify inaccuracies effectively and in a timely manner
• Convey a positive attitude to staff and customers at all times.
• Have good interpersonal skills, and able communicate to staff & customers on all levels
• Work well in a team and provide support to others
• Demonstrate a flexible approach to work and be willing to work additional hours during busy periods to meet seasonal demands

Whatyou’llget from us

• Discretionary Bonus
• Enhanced Pension Scheme
• Life Assurance
• EAP (Employee Assistant Plan)
• Health plans, wellbeing support, free flujabsand Eye Care Vouchers
• Extensive discounts from loved brands and major retailers
• 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
• Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.