Hospitality and Bar Managers

Utilita Arena; Doncaster; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A prominent entertainment venue in Doncaster is searching for an experienced Bar or Hospitality Manager. In this role, you will oversee operations and lead a dedicated team at various events. Ideal candidates have over 5 years in hospitality management and excel in customer service. The position offers hourly pay of £21.01, flexible hours, bi-weekly pay, and opportunities for training and promotions across iconic venues and events. Join us to create memorable experiences at exceptional locations.

Benefits

£21.01 p/h including holiday pay

Flexible hours

Paid travel time and mileage

Paid induction and full training

Accommodation for longer commutes

Qualifications

• Minimum 5 years experience in a hospitality or bar management role.
• Prior experience leading a team and hosting briefings.
• Excellent customer service skills.
• Ability to adapt and remain calm under pressure.

Responsibilities

• Oversee the daily operations of your assigned area of work.
• Manage and lead the team within your area.
• Ensure CGC Standards of Excellence are adhered to.
• Handle customer feedback and resolve issues professionally.

Skills

Customer service

Team leadership

Organisational skills

Attention to detail

Job description

Overview

Are you an experienced Bar or Hospitality Manager who thrives in a busy service and wants to experience working at some of Yorkshire's most iconic venues and events? Looking for some flexibility to manage the important things in life at the same time? Then this could be the role for you! We are on the lookout for casual Hospitality and Bar Managers to join the CGC team. As one of our Managers, you'll be leading one of our dedicated and driven teams across a variety of services from race days, to football matches, to banquets, to conferences, to airshows. This position covers a wider range of our events and venues meaning no two days are the same!

About Us

We are also the European Catering Division for Legends Global, the global leader in delivering live entertainment and events. CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK.

In the UK, we proudly operate at the following venues:

• Eight Yorkshire Racecourses, including the world-famous York Racecourse

• Yorkshire Event Centre – Harrogate

• The Sun Pavilion – Harrogate

• LNER Community Stadium – York

• Theatre Royal and Concert Hall – Nottingham

We also provide catering for a number of incredible events across the UK, including The Great Yorkshire Show, The Doncaster St Leger Festival, The Tickled Pink Gala and The Farnborough Airshow.

What we can offer

• £21.01 p/h including holiday pay!

• Flexible hours

• The opportunity to work a variety of different events and venues

• Bi-weekly pay

• Paid travel time and mileage

• Paid induction and full training provided

• Accommodation provided for longer commutes

• Further training if requested and opportunities for promotions

Responsibilities

• Oversee the daily operations of your assigned area of work

• Manage and lead the team within your area

• Run clear and concise briefings to staff

• Ensure that the CGC Standards of Excellence are adhered at all times

• Provide the highest level of hospitality and/or bar service

• Ensure all records are updated and maintained during your service

• Setting up areas the days prior to the event to ensure full set up and preparation for service

• Report directly to the Head of F&B on site

• Handle customer feedback and resolve issues professionally and promptly

Some key areas which our managers work at include:

• Hospitality Boxes

• Restaurants- pre booked and walk ins ranging from 80-600 covers per race/match day

• Public Bars

• Corporate Bars

• Banquets

• Conferences

• Retail Outlets

Person Specification

• Minimum 5 years experience in a hospitality or bar management role

• Prior experience leading a team and hosting briefings

• Access to own transport is desirable- you must be comfortable travelling to different venues

• Excellent customer service

• Excellent attention to detail and to be highly organised

• Ability to adapt and remain calm under pressure

• Despite being a casual position, ideally you will be able to work a number of our key venue dates- York Racecourse race days in particular.