Senior Commercial Trading & Planning Manager

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Greater London; Hybrid; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading community organization in Greater London is seeking a Senior Commercial Trading & Planning Manager who will be responsible for shaping and executing the enterprise digital commercial strategy. The role involves leading multi-channel strategies across e-commerce and managing trading performance to drive revenue growth. Candidates should have proven success in digital commercial strategies, strong financial skills, and the ability to analyze complex data. This position offers competitive compensation and a hybrid working approach.

Benefits

Competitive salary

Performance-based bonuses

Generous annual leave

Market-leading pensions

Access to private health insurance

Learning and development opportunities

Qualifications

• Proven success in delivering multi-channel digital strategies with measurable business impact.
• Advanced financial and analytical skills including forecasting and budgeting.
• Expertise in e-commerce trading and revenue optimisation.

Responsibilities

• Design and lead multi-channel commercial strategy across e-commerce.
• Own annual budgeting and trading objectives.
• Ensure end-to-end trading performance across platforms.

Skills

Multi-channel digital commercial strategies

Financial and analytical capability

E-commerce trading expertise

Digital performance optimisation

Knowledge of marketplace businesses

Job description

Senior Commercial Trading & Planning Manager

Senior Commercial Trading & Planning Manager

Location: London, United Kingdom

Job Type: Permanent, Full-time

Highlighted points for this job

Responsible for shaping and executing enterprise digital commercial strategy

Hybrid working arrangement with UK base near Heathrow

Competitive salary and benefits package

Requires proven success in multi-channel digital commercial strategies

The Senior Commercial Trading & Planning Manager is accountable for shaping and executing the enterprise digital commercial strategy across e commerce, to include rail, and car parking channels, to deliver revenue growth, margin optimisation, and customer value. This role sits at the intersection of trading, commercial planning and digital optimisation, with a clear remit to drive revenue growth, improve conversion and maximise customer value across multiple ecommerce, service, and transport-related verticals.

The role provides senior advisory input to product, pricing, finance, and marketing leadership, owns trading performance frameworks and ensures commercial priorities are embedded in digital roadmaps, propositions, and channel optimisation.

Your role will involve

• Design and lead the multi-channel commercial strategy across e-commerce, rail, and parking, ensuring alignment with organisational objectives and market dynamics.
• Own annual budgeting, quarterly reforecasting, and scenario planning; set trading objectives and OKRs that integrate product, pricing, marketing, and operational plans.
• Run the enterprise trading cadence (daily/weekly/monthly), surface risks and opportunities, and hold stakeholders accountable for actions and outcomes.
• Influence roadmap prioritisation and investment decisions to ensure commercial impact is central to product, UX, and technology enhancements.
• Institutionalise a test-and-learn culture using A/B and multivariate testing; deploy commercial playbooks and predictive analytics to inform trading decisions.
• Ensure end-to-end trading performance across e-commerce, rail ticketing, and parking propositions, safeguarding brand integrity and regulatory compliance.
• Own dashboards and reporting packs; translate complex data into actionable insights and recommendations for senior leadership.

These skills are essential

• Proven success in owning and delivering multi-channel digital commercial strategies and trading performance with measurable business impact.
• Advanced financial and analytical capability, including forecasting, budgeting, scenario modelling, and interpreting large data sets.
• Expertise in e-commerce trading, with practical knowledge of pricing, yield, and revenue optimisation principles.
• Skilled in digital performance optimisation, including conversion rate improvement, A/B testing, and merchandising strategies.
• Familiarity with marketplace or multi-product digital businesses and API-led integrations.

#LI-Hybrid

About us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!