Senior Category Manager - HR & Business Services

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Greater London; Hybrid; GBP 60,000 - GBP 90,000; Full time

Job summary

A notable community organization is seeking a Senior Category Manager for HR & Business Services to oversee significant procurement strategies and spend. This role includes leading procurement processes, managing supplier relationships, and driving innovation. The ideal candidate will have post-qualification procurement experience and strong negotiation skills. A hybrid working model is offered, allowing some flexibility in work location. Competitive salary and attractive benefits are included, making it a fulfilling opportunity.

Benefits

Performance-based annual bonuses

Generous annual leave allowances

Market-leading pensions

Private health insurance

Varied learning and development opportunities

Qualifications

• Post-qualification procurement experience in HR & Business Services with a commercial bias.
• Ability to negotiate Professional Services contract terms and conditions.
• Excellent attention to detail and ability to prioritize in a fast-paced environment.
• Experience in integrated project teams with supplier partners.
• Strong communication skills, both verbal and written.

Responsibilities

• Lead procurement strategies across HR & Business Services.
• Manage end-to-end strategic sourcing and contract management.
• Engage with markets to identify best practices.
• Oversee supplier relationship management and performance monitoring.
• Handle line management of 2 direct reports.

Skills

Post-qualification procurement experience in HR & Business Services

Understanding of Professional Services contract terms

Attention to detail

Experience in integrated project teams

Strong verbal and written communication skills

Job description

Senior Category Manager - HR & Business Services - FTC

Location: London, United Kingdom

Job Type: Full-time, Fixed Term

Overview

Senior Category Manager role in HR & Business Services. Oversees procurement strategies and significant procurement spend. Requires post-qualification experience in procurement with a focus on HR & Business Services. Position based in the UK with hybrid working options. Competitive salary, benefits, and development opportunities. Heathrow Procurement has been driving value in procurement, supporting the Carbon-Zero agenda, expansion planning, and the People team initiatives.

Your role

As the Senior Category Manager for HR & Business Services, you’ll direct the procurement agenda for our People team and functional directorates, build strong relationships, and deliver best-in-class procurement. This role oversees tens of million-pound procurement spend with strategic suppliers, works with colleagues to deliver business priorities, identifies new opportunities, creates robust sourcing strategies, and manages risk through contracting and supplier relationships.

Responsibilities

• Leading and innovating procurement strategies across HR & Business Services, leveraging market-leading technologies and commercial models to deliver competitive advantage and value.
• Managing end-to-end strategic sourcing and robust contract management processes, ensuring governance/compliance while maximizing opportunities and mitigating risks.
• Engaging with external markets to identify and embed best practices, drive continuous improvement, and promote innovation that adds value beyond process adherence.
• Overseeing supplier relationship management, performance monitoring, and coaching of business owners and team members to ensure contracts deliver on objectives and continuous improvement targets.
• Line management responsibility of 2 direct reports.

Essential skills

• Post-qualification procurement experience in HR & Business Services with a Commercial and Contractual bias
• Clear understanding of Professional Services contract terms and conditions and ability to negotiate them; experience with Framework and Services Agreements
• Excellent attention to detail and ability to prioritise in a complex, fast-paced environment
• Experience working in an integrated project team involving supplier partnering organisations
• Strong verbal and written communication skills, including analytics

Ideally, you'll also have:

• Hybrid working availability (LI-Hybrid)

About us

There’s something so special about working at the world’s most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.

Every day, you’ll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we’re working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there’s no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we’ll support you to be at your best inside and outside work. And of course, we’ll provide varied learning and development opportunities too. Here you’ll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You’ll need to be based in the UK and within a commutable distance to Heathrow.

Equal opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!