Global Client Services Associate Hybrid Role

S&P Global, Inc.; Greater London; Hybrid; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading financial information provider is hiring for a Client Support role in Greater London. You will work directly with clients, managing product and technical issues while providing exceptional service. Required qualifications include a Bachelor’s degree in Finance or related fields, strong analytical skills, and effective communication abilities. This hybrid position offers a dynamic working environment with opportunities for career growth and development.

Benefits

Health care coverage

Generous time off

Continuous Learning resources

Competitive pay and financial wellness programs

Family friendly perks

Retail discounts

Qualifications

• Passionate about problem solving and can think critically.
• Ability to communicate successfully across multiple audiences.
• Ability to work on their initiative.

Responsibilities

• Become a domain, product, and workflow expert.
• Communicate effectively and professionally.
• Escalate product, technical, and data issues.
• Create and maintain articles for our internal knowledge base.
• Provide ongoing feedback to Product and Development teams.

Skills

Understanding of Global Financial Markets

Excellent interpersonal and communication skills

Strong analytical and troubleshooting skills

Education

Bachelor’s degree in Business, Finance, Economics, or Accounting

Master's Degree in Business or Finance (preferred)

Job description

A leading financial information provider is hiring for a Client Support role in Greater London. You will work directly with clients, managing product and technical issues while providing exceptional service. Required qualifications include a Bachelor’s degree in Finance or related fields, strong analytical skills, and effective communication abilities. This hybrid position offers a dynamic working environment with opportunities for career growth and development.