Senior AI Solution Consultant: CX & Cloud Leader

Genesys Cloud Services, Inc.; Greater London; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading technology solutions provider is seeking a Principal Solutions Consultant based in London. In this role, you will lead customer engagements, translate complex technology into business value, and design AI-driven solutions. The ideal candidate will have over 7 years of experience in solutions consulting with a strong understanding of SaaS and Cloud Computing. This position offers full-time flexibility and the opportunity to have a significant impact in a collaborative environment.

Benefits

Great benefits

Independence in work

Opportunities for impact

Qualifications

• 7+ years of experience in Solutions Consulting, Presales, Solution Architecture, or Technical Sales.
• Proven track record of supporting enterprise customers.
• Strong understanding of AI, CCaaS, Cloud Computing, and SaaS architectures.

Responsibilities

• Lead business discovery sessions to understand customer goals.
• Design and present AI-driven, cloud-native solutions.
• Deliver use-case demos and proofs of concept tailored to industries.
• Mentor and coach other Solution Consultants.

Skills

Solutions Consulting

AI knowledge

Customer Experience

Cloud Computing

Communication

Analytical skills

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

A leading technology solutions provider is seeking a Principal Solutions Consultant based in London. In this role, you will lead customer engagements, translate complex technology into business value, and design AI-driven solutions. The ideal candidate will have over 7 years of experience in solutions consulting with a strong understanding of SaaS and Cloud Computing. This position offers full-time flexibility and the opportunity to have a significant impact in a collaborative environment.