Night Guest Services Specialist – Historic Hotel & Spa

Focus Hotels Management Limited; Matlock Bath CP; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A hotel management company seeks motivated individuals for a role at their Matlock Bath location. The ideal candidate will provide excellent customer service, be flexible working night shifts, and possess experience in a hotel or accommodation services. Responsibilities include assisting guests, ensuring safety protocols, and maintaining the hotel's standards. Competitive salary and benefits are offered, including discounts and ongoing development opportunities.

Benefits

Competitive salary

Paid holidays

Discounted hotel room rates

Ongoing training and development

Stakeholder Pension entitlement

Qualifications

• Previous experience in a hotel or accommodation services.
• Ability to thrive in a fast-paced environment.
• Self-motivated to complete tasks independently.

Responsibilities

• Provide friendly service to guests and staff.
• Perform timely morning call services.
• Service drinks and light refreshments.

Skills

Ability to work independently

Flexible with night shifts

Customer service skills

Job description

A hotel management company seeks motivated individuals for a role at their Matlock Bath location. The ideal candidate will provide excellent customer service, be flexible working night shifts, and possess experience in a hotel or accommodation services. Responsibilities include assisting guests, ensuring safety protocols, and maintaining the hotel's standards. Competitive salary and benefits are offered, including discounts and ongoing development opportunities.