Lead Vehicle Damage Assessor

The Vella Group; Skelmersdale; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading accident repair specialist in Skelmersdale is seeking a Lead Vehicle Damage Assessor to drive quality and customer service. The ideal candidate will have proven experience in vehicle damage assessment and knowledge of Audatex. This role includes leading a team, preparing repair assessments, and enhancing processes. Join a company that values expertise and offers benefits like a pension scheme and ongoing training opportunities.

Benefits

Pension scheme & death in service insurance

Enhanced maternity and paternity pay

Perkbox discounts and rewards

MediCash healthcare scheme

Childcare vouchers or workplace nursery benefit

Ongoing training and development opportunities

Qualifications

• Proven experience as a Vehicle Damage Assessor / Estimator.
• Skilled in Audatex (E‑Scribe knowledge is a bonus).
• Highly organised with excellent time management.

Responsibilities

• Lead & develop a team of 4 VDAs.
• Prepare accurate and justified repair assessments.
• Ensure compliance with insurer and customer contracts.
• Identify process improvement opportunities.

Skills

Vehicle Damage Assessment

Audatex

Time Management

Strong Communication

Job description

Join The Vella Group – A Leading Accident Repair Specialist With over 30 years of expertise and 18 sites across the UK, The Vella Group is growing fast. We’re passionate about delivering exceptional quality and customer service, and we’re looking for a Lead Vehicle Damage Assessor to help us maintain our high standards and drive future success. The Lead VDA at Skelmersdale is a stepping stone into site management with our group

What You’ll Do

• Use your expertise and knowledge of assessment processes to drive best practice and pro‑actively lead & develop a team of 4 VDAs
• Prepare accurate, fair, and fully justified repair assessments using the latest repair methods.
• Use Audatex confidently and maintain knowledge of GT Global
• Understand insurer and customer contracts to ensure compliance
• Record all actions and communications in our management system.
• Identify opportunities to improve processes and efficiency.
• Build strong relationships with internal teams and external partners.

What We’re Looking For

• Proven experience as a Vehicle Damage Assessor / Estimator.
• Skilled in Audatex (E‑Scribe knowledge is a bonus).
• Highly organised with excellent time management.
• Strong communication skills for working with customers, insurers, and colleagues.
• Flexible, adaptable, and committed to continuous improvement.

What We Offer

• Pension scheme & death in service insurance
• Enhanced maternity and paternity pay
• Access to Perkbox discounts and rewards
• MediCash healthcare scheme
• Childcare vouchers / workplace nursery benefit
• Ongoing training and development opportunities

Ready to take the next step in your career? Apply today and join a team that values expertise, innovation, and people.