Support Worker

British Red Cross incorporated; Falkirk; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

Support Worker

Location: Falkirk

Salary: £22,932 per annum (£12.60 per hour)

Hours: 35 per week

Contract: Permanent

Additional requirement: Full UK Driving Licence and access to a vehicle. Business mileage reimbursed.

Additional requirement: Successful candidates will be required to register with the Scottish Social Security Council (SSSC) within 3 months of starting.

Do you want to make a real difference in someone’s life every single day? Are you looking for a rewarding role that could kick start your career in the health and social sector? We’re looking for someone kind, upbeat, and great with people to join our Health and Care team as a Service Support Worker. If you’re patient, caring, and love helping others, you could make a real difference every day. No formal care experience? That’s okay. If you can make someone feel safe, supported, and valued, you’re exactly who we’re looking for.

What day in the life of a Service Support Worker involve?

• Providing personal, emotional, and practical support to adults in their own homes or community.
• Supporting service users with daily living tasks like bathing, dressing, meal prep, and medication.
• Liaising with health and social care professionals to ensure consistent, high-quality care.
• Promoting safety and wellbeing through risk assessments and welfare checks.

To be a successful Service Support Worker, what will you need?

• Excellent communication skills and a caring, respectful approach.
• Experience supporting people with physical, sensory, or mental health needs.
• Knowledge of community care resources and risk assessments.
• Flexibility to work evenings and weekends, and a willingness to register with the SSSC.

Closing date for applications

23:59 on 24 February 2026.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders.