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Veterinary Front Desk & Client Care Specialist

Kernow Vet Group

Belfast

On-site

GBP 20,000 - GBP 25,000

Full time

3 days ago
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Job summary

A leading veterinary hospital in Belfast is seeking a full-time Receptionist to join their Client Care Team. This position involves welcoming clients, managing appointments, and ensuring a clean and friendly environment. Candidates should have at least 2 years of client-facing experience, strong communication skills, and a compassionate approach. You'll work on a rota including weekends, making client care a top priority. Additional benefits include generous leave and wellbeing initiatives.

Benefits

6.6 weeks annual leave
Additional leave for birthdays
Enhanced family-friendly policies
Cycle to work scheme
Learning and development opportunities
Discounted staff pet care

Qualifications

  • At least 2 years experience in a client facing environment.
  • Veterinary practice knowledge/experience is desirable.

Responsibilities

  • Welcome clients and their pets, ensuring quality client care.
  • Handle appointments, payments, and client queries.
  • Maintain a clean and welcoming waiting area.

Skills

Exceptional interpersonal skills
Excellent telephone manner
Ability to communicate efficiently
Caring and compassionate approach
Job description
A leading veterinary hospital in Belfast is seeking a full-time Receptionist to join their Client Care Team. This position involves welcoming clients, managing appointments, and ensuring a clean and friendly environment. Candidates should have at least 2 years of client-facing experience, strong communication skills, and a compassionate approach. You'll work on a rota including weekends, making client care a top priority. Additional benefits include generous leave and wellbeing initiatives.
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