Front of House Team Member

Social Squirrel; Greater London; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading hospitality group is looking for a Front of House Team Member at Hop Poles in Greater London. The role involves preparing and serving food and drinks, as well as creating a positive experience for guests. Ideal candidates will demonstrate strong teamwork and communication skills. The company offers a variety of benefits, flexible working hours, and a commitment to an inclusive culture. This is an excellent opportunity to start a career in the hospitality industry.

Benefits

Reward Card for discounts

Online benefits portal

VIP entry to bars

Hotel discounts

Flexible working

Discounted gym rates

Discounted dental insurance

Early access to wages

Qualifications

• Ability to connect with the team to create a positive experience for guests.
• Willingness to prepare and serve food and drinks.
• Commitment to maintaining a clean environment.

Responsibilities

• Help prepare and serve food and drinks.
• Offer friendly recommendations to enhance guest experience.
• Maintain a clean and safe environment.

Skills

Teamwork

Customer service

Communication

Job description

Location

Hop Poles

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

At Hop Poles, we are looking for Front of House Team Members who enjoy working as part of a team We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you

• Help prepare and serve our delicious food and drinks at Hop Poles.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

Disability Support

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hop Poles directly.