Seasonal Duty Manager: Visitor Operations & Guest Experience

ASVA: Association of Scottish Visitor Attractions; Perth; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent visitor attraction in Perth, Scotland, is seeking a Seasonal Duty Manager to deliver excellent guest experiences. The ideal candidate will have a supervisory background in hospitality, strong leadership skills, and a great eye for detail. Responsibilities include ensuring communication between teams, maintaining safety standards, and providing customer service. This role offers sociable working hours in a unique setting and requires weekend availability during the season.

Benefits

Sociable working hours

Qualifications

• Proven experience in a supervisory role within the hospitality industry, with a strong focus on guest services.
• Exceptional communication skills, both verbal and written.
• First Aid qualification and holder of Personal Licence would be advantageous.

Responsibilities

• Undertake Duty Manager shifts to support the front of house teams.
• Maintain good communication and relationships with all teams.
• Ensure high standards of presentation in all public areas.
• Handle visitor and sales enquiries.
• Oversee the safety of staff and the public in the Palace.

Skills

Supervisory experience in hospitality

Leadership skills

Organisational skills

Exceptional communication skills

Ability to work under pressure

Education

Degree in Hospitality Management

Job description

A prominent visitor attraction in Perth, Scotland, is seeking a Seasonal Duty Manager to deliver excellent guest experiences. The ideal candidate will have a supervisory background in hospitality, strong leadership skills, and a great eye for detail. Responsibilities include ensuring communication between teams, maintaining safety standards, and providing customer service. This role offers sociable working hours in a unique setting and requires weekend availability during the season.