Junior Hire Controller - Depot Operations

John F Hunt Power; Livingston; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hire services company in Livingston is seeking a Junior Hire Controller. You will be the first point of contact for customers, supporting daily operations at the depot. Responsibilities include providing outstanding customer service, processing orders, and collaborating with engineers to ensure quality delivery. Ideal candidates will have strong communication skills, be proficient in Microsoft Office, and possess excellent organizational abilities. This role offers a competitive salary and 25 days of annual leave plus bank holidays.

Benefits

25 days annual leave

Bank Holidays

Qualifications

• Demonstrated ability to provide excellent customer service.
• Strong oral and written communication skills.
• Capable of working autonomously and managing workload efficiently.

Responsibilities

• Provide customers with excellent service throughout the hire process.
• Handle customer enquiries via phone and email.
• Process customer orders using MCSrm rental software.
• Handle paperwork for hire contracts and equipment servicing.
• Collaborate with the depot foreman and engineers to fulfill customer requests.

Skills

Excellent customer service

Oral and written communication

Ability to prioritize tasks

Proficiency in Microsoft packages

Attention to detail

Tools

MCSrm

Job description

A leading hire services company in Livingston is seeking a Junior Hire Controller. You will be the first point of contact for customers, supporting daily operations at the depot. Responsibilities include providing outstanding customer service, processing orders, and collaborating with engineers to ensure quality delivery. Ideal candidates will have strong communication skills, be proficient in Microsoft Office, and possess excellent organizational abilities. This role offers a competitive salary and 25 days of annual leave plus bank holidays.