Client‑Focused Hire Desk Controller

Speedy Hire Plc.; Haydock; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading hire provider in the UK is seeking a friendly and customer-focused Hire Desk Controller for their Haydock team. This full-time role involves managing customer enquiries, coordinating the hire process, and ensuring equipment is available while delivering outstanding service. The ideal candidate will possess strong organisational and communication skills, have experience in the hire industry, and hold a valid UK driving licence. The position offers comprehensive benefits including 26 days holiday, a pension scheme, and training opportunities.

Benefits

26 days holiday

Life assurance

Pension scheme

95% discount across the Speedy brand

Employee Assistance Programme

Qualifications

• Strong organisational skills and attention to detail.
• Confident communication skills, both written and verbal.
• A full UK driving licence.
• Previous experience in the hire industry or a similar role.

Responsibilities

• Manage customer enquiries and coordinate the hire process.
• Ensure equipment availability and resolve customer queries.
• Work alongside teams to fulfil orders efficiently.

Skills

Organisational skills

Communication skills

Flexibility

Customer service

Job description

A leading hire provider in the UK is seeking a friendly and customer-focused Hire Desk Controller for their Haydock team. This full-time role involves managing customer enquiries, coordinating the hire process, and ensuring equipment is available while delivering outstanding service. The ideal candidate will possess strong organisational and communication skills, have experience in the hire industry, and hold a valid UK driving licence. The position offers comprehensive benefits including 26 days holiday, a pension scheme, and training opportunities.