Account Manager Nordics

Mesh-AI Limited; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading software solutions firm is seeking an Account Manager to drive user growth in the Nordics. This role involves managing customer accounts, executing strategic sales plays, and owning the sales process from lead generation to closing. Candidates should have a minimum of 3 years of experience in account management or sales in a tech environment. Fluency in English and an additional Nordic language is required. The position will be based in London, requiring on-site work for at least three days a week.

Benefits

Supportive team environment

Diversity and inclusion initiatives

Opportunities for professional growth

Qualifications

• 3-5+ years of experience in a commercial role, ideally in SaaS/software.
• Local work experience in the Nordics is required.
• Experience in navigating corporate dynamics of large customers.

Responsibilities

• Manage and expand a territory focusing on customer acquisition and retention.
• Own the sales process from prospecting to closing.
• Conduct cold calls to convert leads into customers.

Skills

Account management

Sales

Customer success

Virtual communication

Entrepreneurial mindset

Fluency in English

Fluency in Danish/Finnish/Swedish/Norwegian

Education

University Degree in business or related field

Tools

Salesforce.com

Outreach.io

Job description

At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.

About your role

We are looking for a dynamic and entrepreneurial Account Manager to manage our Go-to-Market activities in the Nordics. This role is unique in its scope, encompassing Marketing, Sales and Customer Success. The primary focus, however, will be on driving user growth through sales activities. The ideal candidate will exhibit qualities of both acquiring and growing a book of customers, owning the entire sales process and ensuring customer satisfaction.

What You Will Do

• Manage and expand a territory with a focus on balancing new customer acquisition with nurturing existing accounts.
• Own the entire sales process from beginning to end, including prospecting, lead generation, qualification, value proposition presentation, solution demonstration, negotiation, and closing.
• Conduct cold calls and reach out to new teams at existing customers to explain the value proposition, demonstrate solutions and convert prospects into loyal customers.
• Receive guidance and support from leadership but exercise independent thinking and initiative to achieve sales goals.
• Run account forensics to enable a data‑driven sales approach, customized to the individual customer.
• Execute strategic sales plays tailored to specific customer profiles.
• Follow up on leads and inbound requests in your territory and maximize conversion rate of trials (e.g. adjust email sequences and messaging).
• Localize and run marketing campaigns – with support from our central team.
• Enable post‑deal product adoption (e.g. trainings) supported by a central enablement team.
• Monitor customer health, detect and prevent churn.

Your profile

• 3‑5+ years of experience in a commercial role (e.g. account mgmt., sales, customer success, business development) in SaaS / software or tech company – ideally in a start‑up or scale‑up setting.
• University Degree, preferably in business or related field.
• Local work experience in the Nordics.
• Experience in navigating organizational structures and corporate dynamics of large customers.
• Understanding of common GTM tools (e.g. Salesforce.com, Outreach.io).
• Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
• Self‑starter with a can‑do attitude and an entrepreneurial mindset.
• Appreciation of our product – willingness to understand think‑cell’s product is a must (don’t worry, it’s very intuitive), experience with think‑cell a plus.
• Willingness to work on‑site in London or in Berlin, minimum of 3 days/week.
• Fluent in English and one of the following: Danish/Finnish/Swedish/Norwegian is a must, any additional European language is a plus.

Why is think‑cell the right place for you?

At think‑cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue‑chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.

Our proprietary technology sets the standard in business document creation, and we’re in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.

Our Values

Forward Thinking: We embrace change and challenge the status quo.

Ownership: We take pride in our work and learn from our mistakes.

Unified Team: We foster collaboration, respect, and integrity.

Strive for Excellence: We set ambitious goals and pursue quality.

Join Our Journey

We encourage you to apply even if you don’t meet every requirement. At think‑cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.

Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.

At think‑cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.