Assistant Shop Manager

Baynesthefamilybakers; Dundee; On-site; GBP 29,000; Full time

Job summary

A local bakery in Dundee is seeking an experienced Assistant Shop Manager to provide excellent customer service and support operational standards. The successful candidate will assist in scheduling, training new colleagues, and ensure compliance with hygiene and health and safety regulations. Ideal candidates will have retail supervisory experience, be confident, and possess a strong commitment to team development. The role offers £13.77 per hour plus a range of benefits.

Benefits

Colleague discount scheme up to 50% off products

Complimentary filled roll and hot drink during breaks

Retail discount scheme for family

Qualifications

• Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
• Confident and enthusiastic demeanor.
• Experience of delivering on KPI`s and profitability.
• Experience of managing stock.

Responsibilities

• Ensure consistent excellent customer service within the shop.
• Assist the shop manager with operational standards.
• Assist in accurate scheduling of the shop.
• Support new colleagues with their induction and training.
• Ensure compliance with food hygiene and health and safety standards.
• Maintain excellent standards within the shop.
• Ensure quality of products is maintained throughout the day.
• Encourage team development and manage colleagues.

Skills

Retail experience in a supervisory role

Confident and enthusiastic

Delivering on KPIs and profitability

Managing stock

Job description

Overview

Assistant Manager, Dundee High Street, DD1 1SD

39 hours per week (although additional hours may be available).

As our Assistant Shop Manager you will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:30am and 5:45pm - any 5 days from 7.

Please only apply if you can commit to this.

£13.77 per hour plus benefits.

To be considered for this role you should have previous supervisory or management experience.

About Bayne’s the Family Bakers

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.

We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.

Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

Benefits

Benefits of becoming our Assistant Shop Manager:

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
• A complimentary filled roll and hot drink to have during your break when working.
• Retail discount scheme allowing you and your immediate family to save money on the cost-of-living expenses.

For a full list of benefits please go to Bayne's website.

Responsibilities

What your key responsibilities are as Assistant Shop Manager:

• Ensure consistent excellent customer service within your shop.
• Assist the shop manager with all operational standards.
• Assist the shop manager in accurate scheduling (colleague rotas) of the shop.
• Assist all new colleagues ensuring that they are fully supported with their induction and training.
• Ensure compliance with food hygiene, legal diligence and health and safety, within your shop.
• Maintain excellent standards within the shop.
• Ensure compliance with company cash and security processes.
• Ensure the quality of our products is maintained throughout the day.
• Encourage the development of your team.
• Managing colleagues in a fast paced, customer service environment.
• Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

Qualifications andExperience

Key skills and experiences required of our Assistant Shop Manager:

• Previous retail experience in a supervisory role, particularly within the food to go industry would be ideal.
• Confident and enthusiastic
• Experience of delivering on KPI`s and profitability.
• Experience of managing stock.

• At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.