Food and Beverage Team Member

Peoplebank; Carlisle; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A well-regarded hotel in Carlisle is seeking enthusiastic individuals to join their food and beverage team. The role involves preparing the restaurant and bar for service, interacting with guests, and creating memorable dining experiences. Candidates should have a passion for hospitality and be able to remain calm under pressure. Join a vibrant team and contribute to outstanding guest experiences while enjoying employee discounts and various perks.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Eye care

Counseling sessions

Cycle to work scheme

Free meals on duty

Free parking

Qualifications

• Contagious enthusiasm and a sincere desire to create memorable guest experiences.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.

Responsibilities

• Prepare the restaurant and bar for service, ensuring high standards.
• Interact with guests, take their orders, and use upselling techniques.
• Create a welcoming atmosphere and engage with guests.

Skills

Customer service

Communication

Upselling techniques

Teamwork

Attention to detail

Job description

Carlisle Station Hotel, Sure Collection By Best Western

The Opportunity

Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we're on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.

What You\'ll Do:

• Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
• Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
• Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
• Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.

At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.
• A self-starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

With its royal history, splendid architecture, and superbly central location, the Carlisle Station Hotel, part of the Sure Collection By Best Western, is one of the most desirable places to stay in Cumbria’s capital. This striking Victorian building is paired with modern, boutique interiors.

The hotel features 70 comfortable bedrooms, including family rooms and singles. It also boasts a stunning Victorian ballroom that can host up to 180 guests, and 5 versatile meeting rooms accommodating up to 220 delegates.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.