SOC Analyst

Waterstons Ltd.; North East; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

An IT consultancy firm in the North East of England is seeking a SOC Analyst to lead threat detection and incident response. The ideal candidate will have a strong understanding of IT and cybersecurity, along with experience in a SOC or Helpdesk role. Responsibilities include monitoring alerts, managing security tools, and creating security reports. The role supports flexible working arrangements and comes with an attractive benefits package, including unlimited holidays and private healthcare.

Benefits

Unlimited holiday allowance

EV car scheme

Supported wellbeing initiatives

Private medical insurance

Flexible benefits such as a dental scheme

Qualifications

• Strong understanding of IT and Cybersecurity is essential.
• Experience working in a Security Operations Center (SOC) or Helpdesk role is required.
• Demonstrated analytical and problem-solving abilities.

Responsibilities

• Lead threat detection and incident response across modern security platforms.
• Monitor and analyze alerts from EDR/XDR platforms and cloud services.
• Manage and optimize security tools and detection rules.
• Create and deliver comprehensive client security reports.
• Respond to and analyze cyber incidents at all severity levels.
• Implement and maintain security best practices.
• Participate in threat hunting initiatives.
• Act as a point of escalation for Junior Analysts.
• Stay updated on the latest security trends.

Skills

Strong understanding of IT and Cybersecurity

Experience working in a SOC or Helpdesk role

Analytical and problem‑solving abilities

Customer service mindset

Passion for continuous learning

Job description

Who you’ll be joining

We’re problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with our clients.

We’re an IT consultancy that helps organisations get the best out of their technology. That means keeping them secure and keeping the bad guys out, making sure everything works and is easy to use, and doing smart things with data and software to give their business an edge. It is important work, and we care about doing it well and for the right reasons.

Life at Waterstons is friendly, flexible and built on trust. We hire people who are curious, thoughtful and good at getting to the heart of a problem. You get support, trust and room to grow in a place that still feels human. The unlimited holidays and private healthcare are a nice touch, although most people stay because it feels like the right place to do good work with good people.

What You’ll Be Doing

As a SOC Analyst within our Cyber Division, you will build relationships with prospective and active clients across the business and act as their trusted advisor, helping them to secure their business through the pragmatic use of technology and protect them from incoming threats.

If you enjoy a varied environment, sharing your knowledge and experience to support, coach and mentor your colleagues, then we want to hear from you.

This is a shift-based role, working 10‑hour shifts with a 1‑hour lunch (9 working hours). Shifts fall within our UK team’s coverage of 7:00 am to 11:00 pm, and include working one weekend in four and some public holidays.

Day-to-day responsibilities

• Lead threat detection and incident response across modern security platforms
• Monitor and analyse alerts from EDR/XDR platforms, cloud services (M365, AWS, Azure), SIEM systems and more.
• Manage and optimise security tools and detection rules.
• Create and deliver comprehensive client security reports.
• Respond to and analyse cyber incidents at all severity levels.
• Implement and maintain security best practices.
• Participate in threat hunting initiatives.
• Act as a point of escalation for Junior Analysts.
• Stay up to date on the latest security trends.

Some of the skills we are looking for

Essential

• A Strong understanding of IT and Cybersecurity
• Experience working in a SOC or Helpdesk role
• Analytical and problem‑solving abilities
• Customer service mindset
• Passion for continuous learning

How We Take Care of You

As well as offering a competitive salary, we have an attractive benefits package including:

• A healthy work life balance with flexible and agile working being the norm
• Unlimited holiday allowance
• EV car scheme (salary sacrifice)
• Room to grow with supported development opportunities and sponsored training
• Enhanced family policies
• If you ever need it, company sick pay and life assurance
• Supported wellbeing with regular initiatives, an employee assistance programme and private medical insurance
• Flexible benefits such as a dental scheme, eye care support, season ticket loan and cycle to work
• We require a security check to be carried out on all colleagues due to the nature of some of our clients’ industries.

Waterstons is committed to creating and an inclusive, understanding, and flexible place to work. We value diversity, equality and inclusion and encourage everyone to ‘bring their whole selves’ to work. We believe that a company that works to truly embrace and value diversity, create an environment where everyone from any background can do their best work, and feel valued and appreciated is a better company to work for.

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