Housekeeper

Forest Holidays Group Limited; Thetford; On-site; GBP 10,000 - GBP 40,000; Full time

Job description

🌿 Join us where the River Thet winds through tranquil woodland at Thorpe Forest 🌿

• Location: Thorpe Forest (Norfolk)
• Salary:£12.21 per hour
• Working Hours: Part‑time, 12 hours per week
• Days of Work: Monday and Friday, 9:30am – 4:00pm
• Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role.

We have an exciting opportunity for a Housekeeper to join our friendly Thorpe Forest team! Be a part of making special escapes in one of the UK’s most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins offer a natural escape beside the banks of the River Thet, close to where the Norfolk and Suffolk borders meet. Choose a cabin beneath the tranquil canopy of the forest or opt for a more open aspect in the picturesque woodland glade.

About the Housekeeper Role

Open all year round, our Housekeepers work in small, dedicated teams to prepare and refresh our cabins for guests. You’ll take pride in keeping everything spotless and up to brand standards, helping to create that unforgettable Forest Feeling from the moment our guests arrive. You’ll clean multiple cabins per shift and pay attention to every detail, because exceptional cleanliness is what keeps our guests returning time and again.

What Are We Looking For?

Our ideal Housekeeper is enthusiastic, hands‑on, and eager to deliver excellence. You’ll be a team player with a keen eye for detail and a positive approach to your work – whatever the weather.

We’re looking for someone with:

• ✅ A positive, can‑do attitude and strong work ethic
• ✅ The ability to work well in a team and communicate effectively
• ✅ Great attention to detail and pride in achieving high standards
• ✅ Some previous experience in a similar role
• ✅ A willingness to work outdoors in a natural setting, rain or shine

Who Are Forest Holidays?

We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked‑away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• ✈️Holiday allowance –Take the time you need to recharge and enjoy a healthy work‑life balance.
• 💰Performance‑based bonuses –Earn a 5% bonus (paid quarterly) if customer service targets are met.
• 🎉Social events and awards evenings– Celebrate success with your team.
• 🔒 Pension scheme –Secure your future with our company pension.
• 💛One full paid day to volunteer –Give back to a cause you care about.
• 🍴Subsidised meals –Discounted food when working on location.
• ❤️🩹Wellbeing events & activities –Focus on your mental and physical wellness.
• 🏠 Save on breaks –Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️Hundreds of discounts –Save on top brands across the UK.

Pay Rates for Aged 16 and 17:

• 16 years:£7.55 per hour
• 17 years:£10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌿 Click ‘Apply’ now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity!