Assistant Facilities Manager

Forest Holidays Group Limited; Edwinstowe CP; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

🌲Join us where the legend of Robin Hood lives on among the pines of Sherwood Forest🌲

• Location: Sherwood Forest (Edwinstowe)
• Salary: £12.91 per hour
• Working Hours: Full-time - 40 hours per week
• Days of Work: Shifts vary Monday to Sunday on Rolling Rota.

We have an exciting opportunity available for an Assistant FacilitiesManager to join our Sherwoodteam! Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow. unforgettable memories.

About the Assistant FacilitiesManager role:

As an Assistant Facilities Manager, you’ll be an essential part of keeping our location running safely, smoothly, and looking its best. Working closely with the Facilities Manager, you’ll combine hands‑on maintenance with team support, ensuring our cabins and facilities are consistently well‑maintained and guest‑ready. From tackling repairs to responding to guest needs, you’ll play a key role in delivering an exceptional experience for everyone who stays with us.

Your Responsibilities:

As an Assistant Facilities Manager, you will play a vital role in ensuring our site is safe, functional, and beautifully maintained. Your responsibilities will include:

• ➡️ Team Support & Leadership:Assist the Facilities Manager in supervising, training, and scheduling the facilities team to ensure smooth daily operations.
• ➡️ Hands‑On Maintenance:Carry out general maintenance tasks, including using tools, fixing machinery, decorating, and completing routine checks across cabins and facilities.
• ➡️ Proactive & Reactive Repairs:Oversee and deliver both planned and urgent maintenance, ensuring cabins, hot tubs, and site areas remain in excellent condition.
• ➡️ Compliance & Safety:Ensure all health & safety procedures are followed, and complete required compliance and maintenance paperwork accurately and on time.
• ➡️ Guest Support:Respond quickly and professionally to guest maintenance concerns—whether it’s a dishwasher not draining or heating issues, ensuring high satisfaction.
• ➡️ Cabin Readiness:Inspect and maintain cabins before guest arrivals, ensuring everything is fully operational and presented to a high standard.
• ➡️ Outdoor Work:Carry out duties in all weather conditions, maintaining a high‑quality finish while supporting the smooth running of the location.

Your Skills & Experience:

Our ideal Assistant FacilitiesManagerwill be extremely organised, able to balance multiple challenges and tasks at once, provide motivation and guidance to the team while keeping guest satisfaction a top priority.

We’re looking for someone with:

• ✅Hands‑on maintenance experience, including using tools, fixing machinery, and decorating.
• ✅Strong problem‑solving skills with a proactive, can‑do attitude.
• ✅Resilience to work outdoors in all weather conditions, all year round.
• ✅Great communication skills, with the ability to assist guests and handle queries professionally.
• ✅Team leadership experience, with the ability to support, train, and motivate staff.
• ✅You must hold a full, clean UK Driving Licence

Who Are Forest Holidays?

We’re a Certified B Corp, recognised as a force for good. Our holidays are good for people and the planet. We’re a team of 800, stewards of 244.5 hectares of forest, managing the land for conservation and creating beautiful spaces for people to stay. Our tucked‑away cabin locations are thoughtfully placed to let guests discover the wonders of nature and embrace the Forest Feeling.

Why Join Us?

As a valued member of our leadership team, you’ll enjoy a range of benefits:

• ✈️ Generous holiday allowance – Take the time you need to recharge
• 💰 Performance‑based bonuses – Earn a bonus when customer service targets are met
• 🎉 Social events and awards evenings –Celebrate success with your team
• 🔒 Pension scheme –Secure your future with our company pension
• 💛 One full paid day to volunteer –Give back to a cause you care about
• 🍴 Subsidised meals –Discounted food when working on location
• ❤️🩹 Wellbeing events & activities –Focus on your mental and physical wellness
• 🏠 Save on breaks –Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts –Save on top brands across the UK

Reasonable Adjustments:

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌿Click ‘Apply’ now to start your journey with us at Sherwood Forest (Nottinghamshire). Don’t miss out on this fantastic opportunity!