Housekeeping Supervisor

Forest Holidays Group Limited; Thetford; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading holiday company is seeking a part-time Housekeeping Supervisor at Thorpe Forest, Norfolk. You will work closely with the Housekeeping Manager to ensure exceptional guest experiences by overseeing cabin cleanliness and motivating your team. Ideal candidates have experience in housekeeping and team supervision, along with great attention to detail and a positive attitude. Enjoy attractive perks like performance-based bonuses and a holiday allowance. Apply now for this unique opportunity!

Benefits

Holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

One full paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts on breaks

Hundreds of discounts

Qualifications

• Previous experience in a housekeeping or cleaning role is essential.
• Experience in leading or supervising a team.
• Motivation to work outdoors in a forest environment.

Responsibilities

• Provide support and motivation to ensure high morale.
• Deliver training to meet brand standards.
• Conduct health and safety checks on cabins.

Skills

Previous experience in a housekeeping or cleaning role

Experience leading or supervising a team

Great communication and teamwork skills

A keen eye for detail

Positive, can-do attitude

Job description

Overview

🌿 Join us where the River Thet winds through tranquil woodland at Thorpe Forest 🌿

• Location: Thorpe Forest (Norfolk)
• Salary: £12.51 per hour
• Working Hours: Part-time
• Days of Work: Monday and Friday, 9:15am until 4:00pm

We have an exciting opportunity for a Housekeeping Supervisor to join our Thorpe Forest team! Be a part of making special escapes in one of the UK’s most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins offer a natural escape beside the banks of the River Thet, close to where the Norfolk and Suffolk borders meet.

About the Housekeeping Supervisor Role

As our Housekeeping Supervisor, you’ll work closely with the Housekeeping Manager to ensure smooth operations and exceptional guest experiences. Open all year round, you’ll oversee a set number of cabins on each changeover day, guiding and supporting the housekeeping team to maintain our high brand standards of cleanliness and presentation.

You’ll lead by example, motivating your team, ensuring every cabin is spotless, and helping create that unforgettable Forest Feeling that keeps guests returning time after time.

Responsibilities

• Providing support and motivation to the Housekeeping Team to ensure high morale and productivity
• Delivering training to ensure all team members meet our brand standards
• Ensuring each cabin is correctly stocked and beautifully presented
• Conducting health and safety checks, such as smoke alarm and fire extinguisher inspections
• Monitoring and maintaining quality standards across all cabins
• Assisting with daily operations to ensure smooth and efficient changeovers

What Are We Looking For?

Our ideal Housekeeping Supervisor is approachable, organised, and passionate about creating exceptional guest experiences. You’ll take pride in every detail and inspire your team to do the same.

We’re looking for someone with:

• Previous experience in a housekeeping or cleaning role (essential)
• Experience leading or supervising a team
• A positive, can-do attitude and strong work ethic
• Great communication and teamwork skills
• A keen eye for detail and commitment to high standards
• Motivation to work outdoors in a forest environment, rain or shine
• A passion for hospitality and the great outdoors

Who Are Forest Holidays?

We’re a Certified B Corp. Our business has been recognised as a force for good. It\'s what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• ✈️ Holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• 💰 Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
• 🎉 Social events and awards evenings – Celebrate success with your team.
• 🔒 Pension scheme – Secure your future with our company pension.
• 💛 One full paid day to volunteer – Give back to a cause you care about.
• 🍴 Subsidised meals – Discounted food when working on location.
• ❤️🩹 Wellbeing events & activities – Focus on your mental and physical wellness.
• 🏠 Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts – Save on top brands across the UK.

Reasonable Adjustments

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask - our team is happy to help.

🌿 Click ‘Apply’ now to start your journey with us at Thorpe Forest (Norfolk). Don’t miss out on this fantastic opportunity!