Cleaning & Service Delivery Lead

Savills Plc; Leicester; On-site; GBP 42,000; Full time

Job summary

A leading facilities management company is seeking a Cleaning Manager in Leicester responsible for operational delivery of cleaning services. The ideal candidate will manage a team to ensure exceptional customer service standards and a clean environment. This role requires strong leadership, excellent communication, and experience in managing diverse teams. The manager will engage with customers, lead quality checks, and ensure compliance with health and safety standards. A salary of £42,000 is offered along with a range of benefits.

Qualifications

• Experience in managing large teams across various disciplines.
• Experience in a fast-paced customer-facing environment.
• Budget management experience required.

Responsibilities

• Ensure a safe, clean and attractive environment for all.
• Conduct daily quality audits in line with schedules.
• Manage HR tasks including performance reviews and absence reporting.

Skills

Excellent oral and written communication

Attention to detail

Motivational and people management skills

Ability to manage change quickly

Interpersonal skills

Education

Management experience of 2+ years

Job description

A leading facilities management company is seeking a Cleaning Manager in Leicester responsible for operational delivery of cleaning services. The ideal candidate will manage a team to ensure exceptional customer service standards and a clean environment. This role requires strong leadership, excellent communication, and experience in managing diverse teams. The manager will engage with customers, lead quality checks, and ensure compliance with health and safety standards. A salary of £42,000 is offered along with a range of benefits.