Cleaning & Facilities Operations Manager

The Highcross Lp; Leicester; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading retail establishment in Leicester is looking for a Cleaning Manager to oversee cleaning services, ensuring high standards of customer experience and safety. Key responsibilities include managing a large team, conducting audits, and engaging actively with customers. The ideal candidate will have at least 2 years of supervisory experience, strong communication skills, and the ability to maintain standards in a fast-paced environment. This position requires flexible working hours including weekends and bank holidays.

Qualifications

• Experience managing large teams across various disciplines.
• Supervisory or management experience for 2+ years in a customer-facing environment.
• Budget management experience is essential.

Responsibilities

• Deliver a safe, clean environment for customers and occupiers.
• Conduct daily quality audit checks as per schedule.
• Lead and develop the cleaning team in delivering exceptional service.

Skills

Oral and written communication

Attention to detail

Proactive and solution-focused

Interpersonal skills

Motivational and people management

Job description

A leading retail establishment in Leicester is looking for a Cleaning Manager to oversee cleaning services, ensuring high standards of customer experience and safety. Key responsibilities include managing a large team, conducting audits, and engaging actively with customers. The ideal candidate will have at least 2 years of supervisory experience, strong communication skills, and the ability to maintain standards in a fast-paced environment. This position requires flexible working hours including weekends and bank holidays.