Estates Coordinator

NHS Property Services Ltd; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading healthcare facilities management organization is seeking an Estates Coordinator for a 12-month Fixed Term Contract at Edgware Hospital. The role involves acting as a proactive presence, providing customer service to clinical teams, and overseeing facilities management operations. Candidates should have a background in Facilities Management and excellent customer-facing skills. The position offers a competitive salary starting from £30,000 plus a performance-based bonus, with additional benefits including extensive annual leave and training opportunities.

Benefits

27 days annual leave + 8 days bank holiday

SMART Pension contribution

Training and development opportunities

Flexible benefits including NHS retail discounts

Qualifications

• Driving Licence is essential.
• Experience in Facilities Management is essential.
• Background in a large or complex site is highly desirable.

Responsibilities

• Act as a visible presence across allocated buildings.
• Provide excellent customer service to teams and contractors.
• Coordinate contractors and assist with project activities.

Skills

Customer-facing skills

Organised

Strong communication

Technical knowledge

Tools

CAFM

Job description

Overview

At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People - is all about building a values‑driven culture where colleagues and customers are at the heart of everything we do.

Role details

We have a 12‑month Fixed Term Contract opportunity for an Estates Coordinator, based at Edgware Hospital, a large and busy 24/7 acute and mental health site with a wide range of services and ongoing improvement projects. Although advertised as an FTC, there is the potential for longer term extension.

Salary on offer is from £30,000 and a 10% performance-based bonus.

Responsibilities

• Acting as a visible and proactive presence across your allocated buildings
• Providing excellent face‑to‑face customer service to clinical teams, service users and contractors
• Supporting day‑to‑day FM operations, compliance checks and reactive works
• Coordinating contractors and assisting with project activity (with up to 29 live projects onsite)
• Ensuring clear communication, timely updates and effective issue resolution
• Maintaining accurate records and contributing to a safe, efficient hospital environment

This role is fully site‑based and requires someone confident, calm under pressure, and comfortable working in a fast‑paced, demanding healthcare setting.

Where you'll be

Edgware Community Hospital

This is a single‑site role based entirely on the hospital campus. Travel to other sites could be required.

What we're looking for

• Proactive, visible and eager to "get out from behind the desk"
• A strong communicator with excellent customer‑facing skills
• Confident working in a busy environment with competing pressures
• Organised, reliable and keen to learn
• Comfortable in a technical/FM setting
• Driving Licence is essential

Experience required

• Background in Facilities Management (essential)
• Experience on a large or complex site is highly desirable
• Mobile FM experience considered if committed to a fully site‑based role
• Experience in using CAFM and compliance systems
• Graduates considered where personality, capability and drive are strong

What we can offer you

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday, with the option to buy additional leave
• A Smarter Working Policy where applicable (this role is site‑based)
• Training and development opportunities through our Professional Excellence Framework
• SMART Pension contribution, with up to 6% company contribution
• A range of flexible benefits, including NHS retail discounts and Cycle to Work Scheme
• Access to our Colleague Assistance Programme, supporting all aspects of wellbeing

About us

An organisation with a purpose… We are an organisation with a passion for giving back - putting money back into the NHS, raising funds for national charities, supporting colleagues to volunteer in their communities, and driving toward a sustainable future with our pledge to be net zero carbon by 2050.

We understand how important it is to feel that your work has purpose. Through our responsible business commitments, we ensure every colleague has the opportunity to make a meaningful impact.

Inclusion and diversity

At NHS Property Services, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and within the workplace. If you require support or adjustments, please let us know - we're here to help. We celebrate diversity and are continuously working to create an environment where people love to work and can fulfil their potential.

We encourage all applicants to apply as soon as possible as we may close the vacancy early should we receive a high number of applications