Booking Coordinator Flexible Workforce

Enherts Tr; Stevenage, Welwyn Garden City, Hertford, Northwood; Hybrid; GBP 24,000 - GBP 27,000; Full time

Job summary

A leading NHS Trust in Stevenage is seeking a Flexible Workforce Booking Coordinator to provide a high-quality temporary staffing service for medical divisions. The role requires excellent communication skills and the ability to manage tasks effectively. Candidates should have a diploma-level education, experience in an office setting, and familiarity with NHS operations. This full-time position offers a salary of £24,937 - £26,598 per annum, with a closing date for applications on 15/02/2026.

Benefits

Supportive working environment

Commitment to flexible working patterns

Qualifications

• Experience working in an office environment.
• Experience of working within the NHS.
• Experience with IT packages, including Word and Excel.

Responsibilities

• Support the medical divisions in workforce booking.
• Build effective relationships with operational and clinical teams.
• Ensure compliance with NHSI agency price caps.

Skills

Excellent written and verbal communication skills

Ability to effectively prioritise and manage own workload

Organised and self-motivated

Good negotiation skills

Education

Diploma level education or equivalent experience

Good general standard of education – GCSE or equivalent

Tools

Microsoft Office suite

Job description

Main area Temporary Staffing Office - Doctor (TSOD) Grade NHS AfC: Band 3 Contract Secondment: 9 months (End Date: 31/10/2026) Hours Full time - 37.5 hours per week Job ref 361-7762092-A

Site Avnet House Town Stevenage Salary £24,937 - £26,598 per annum Salary period Yearly Closing 15/02/2026 23:59

Here at East and North Hertfordshire Teaching NHS Trust

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are Include, Respect, and Improve.

Job overview

We are recruiting for a Flexible Workforce Booking Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

An opportunity has arisen for a fixed term Flexible Workforce Booking Coordinator position in the TSOD team. The role is full time at 37.5 hours per week.

The Temporary Staffing Office for Doctors is the central team responsible for all medical locum bookings providing a high quality, responsive medical temporary staffing service to all divisions.

The Flexible Workforce Booking Coordinator actively contributes to ensuring the Trust meets its agenda regarding agency reduction and compliance with the NHSI agency price caps.

These roles will provide the Trust with a high quality, responsive medical temporary staffing service to the divisions.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

We are currently looking for a dynamic, focused individual to work on a fixed term basis as a Flexible Workforce Booking Coordinator supporting the medical divisions.

The successful candidate will have excellent communication skills and the ability to build effective relationships with all operational and clinical teams, and external stakeholders such as NHSP and agencies.

The post holder must be organised, self-motivated and flexible in their approach as part of a team. They will also demonstrate good negotiation skills and be able to prioritise work with tight deadlines.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals. We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

• Diploma level education or equivalent experience.
• Good general standard of education – GCSE or equivalent
• Good literacy and numeracy skills
• Working towards CIPD qualification

Previous Experience

• Experience of working in an office environment
• Experience of working as part of a team
• Experience with IT packages, including word and excel
• Experience of working within the NHS
• Experience of negotiating
• Experience of working within HR

Skills

• Excellent written and verbal communication skills
• Able to effectively prioritise and manage own workload to deadlines
• Able to work independently as required on multiple and complex issues

Knowledge

• Knowledge/experience of Trust standard spreadsheet and word processing software, e.g., Microsoft Office suite
• Knowledge of AFC terms and conditions of service
• Knowledge of medical/temporary staffing

When you apply...

Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered.

Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us.

While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.

Committed to our Community

East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce.

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [e-mail]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

King's Trust Support

If you’re aged between 16 and 30 years-old, you can get FREE employability support from The King’s Trust. The King’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&[e-mail] for support.

Employer certification / accreditation badges