Estates Assistant

Sodexo France; Stoke-on-Trent; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading facilities management company is seeking an Estates Assistant to maintain the Royal Stoke Hospital. Responsibilities include conducting maintenance on building systems and ensuring compliance with health and safety. The ideal candidate will have a strong interest in facilities, be a capable problem-solver, and possess excellent communication skills. Benefits include competitive pay, full training, and a supportive work environment.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Training and development opportunities

Flexible working options

Qualifications

• Relevant maintenance or engineering experience, preferably in a healthcare setting.
• Confident and self-motivated individual with good problem-solving abilities.
• Strong understanding of health and safety principles.

Responsibilities

• Carry out planned and reactive maintenance of building fabric and equipment.
• Support teams to meet response times and documentation requirements.
• Gather technical information to support parts identification and ordering processes.

Skills

Facilities maintenance

Problem-solving

Communication skills

Health & Safety compliance

Computer literacy

Job description

Job Introduction

Healthy outcomes start with positive patient experiences.

• 40 Hours a Week / Any 5 days out of 7
• £13.09 per hour
• Uniform Provided / Access to Blue Light Card / Sodexo Benefits
• 20 Days Holiday per Year
• Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: ST4 6QG

Please note a full driving licence is required for this role.

Job Introduction

Healthy outcomes start with positive patient experiences.

As an Estates Assistant at Sodexo, we’re looking for someone who keeps things running smoothly—the one who knows how to solve problems, offer expert advice, and ensure the hospital estate operates at its best. As an Estates Assistant at Royal Stoke Hospital, you'll be the go-to expert for technical support and maintenance across equipment, building systems, and utility services.

What You’ll Do:

• Carry out planned and reactive maintenance of building fabric, plant, and equipment in line with regulations, HTMs, manufacturers’ guidance, and the Project Agreement. Including window cleaning/ external, cladding cleans, roof inspections, ladder inspections at both Royal Stoke and Haywood.
• Support the Building & Fabric Management and Hard FM teams to meet contractual response times, rectification targets, and documentation requirements.
• Assist with statutory and annual maintenance programmes, including shutdowns of occupied areas where required.
• Ensure safe operation, calibration, and maintenance of equipment, identifying sources of error and maintaining safe systems of work.
• Manage reactive maintenance services during normal and out-of-hours hospital operations.
• Gather technical information, compare Department of Health guidance, and support efficient parts identification and ordering processes.
• Maintain strong communication and working relationships with Trust managers, clinical and non-clinical staff, helpdesk teams, and relevant working groups.
• Promote compliance with Health & Safety legislation, site policies, cleaning regimes, and undertake additional training while maintaining a hands‑on approach.
• ADHOC tasks such as moving equipment between sites and identifying assets.

What You Bring:

• Strong interest in the facilities industry with relevant maintenance or engineering experience (healthcare environment desirable).
• Confident, capable, and self‑motivated individual able to assess situations and adapt to changing priorities.
• Logical problem‑solver who remains calm under pressure and understands urgency of response.
• Enthusiastic, driven, and prepared to work overtime when required.
• Good understanding of Health & Safety principles and compliance requirements.
• Willingness to attend internal and external training courses to develop skills and knowledge.
• Computer literate with effective report‑writing capabilities.
• Strong verbal and written communication skills with a good standard of mathematical ability.
• Full UK driving Licence.

What We Offer:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.